I Love My Kanken Reviews - www.ilovemykanken.com

★★★★★
4.7 / 5
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★★☆☆☆

“Still Not Delivered”

Written on: 28/05/2015 by Yuan1025 (1 review written)

Ordering was fairly easy and update regarding the item being shipped came in quickly. The tracking update however quite poor because the updates were very generic. Customer service replies to your follow-ups, so at least that is good. Its been 28 days however, and i have not received my order yet. The status on the tracking page has not changed for the last two weeks so I am getting worried about not receiving my order. I sent them a note today to request for Royal Mail to investigate where… Read Full Review

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★★☆☆☆

“Bad”

Written on: 26/04/2015 by l0427ch (1 review written)

It's so bad delivery because I ordered backpack in the United States,but they deliveried to China. What happened? I waited this bag one more month. I don't like this service. It's terrible… Read Full Review

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★★☆☆☆

“Trouble with Customs ”

Written on: 15/04/2015 by dinkaz (1 review written)

Just got a letter from post office that I have to collect my Kanken and pay some extra taxes. Because the package is not labelled as gift and it values more than 50 USD, thus I have to pay some taxes. I don't know yet how much will it cost me. Next time make sure you wrap up right. I'm also expecting my other Kanken I bought five days after my first purchase of Kanken. Surely will get me into the same trouble with the customs :( With this kind of trouble I will not recommend my friends… Read Full Review

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★★☆☆☆

“Item arrived damaged, no response when I returned it!”

Written on: 06/02/2015 by ftColeman305 (1 review written)

I ordered a kanken back pack and have done so successfully twice in the past. The bag arrived with a hole through the logo and bag at the top clearly a production fault. I phoned customer services found out how to return it, posted it the following day and now after several more days have heard nothing. This is very poor service from a company that specialises in Internet sales!… Read Full Review

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★★☆☆☆

“Waiting”

Written on: 09/01/2015 by Hannanj218 (1 review written)

I returned the bag I bought to exchange for a smaller version but had taken the tag off and lost it in the Christmas rubbish. I really like the bag but it was bigger than I expected and would not work for me. I am waiting for some sort of response from the company. Ideally I want to exchange the bag. A response would be nice. … Read Full Review

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★★☆☆☆

“Kanken carry my life greatness!”

Written on: 17/12/2014 by McCollum116 (1 review written)

I love my kanken because de convinient size and color. It makes me want to have a collection of kankes of diferent sizes and colors. The material is quite goood, it is different an can be match all my outfitts… Read Full Review

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★★☆☆☆

“I felt so angry”

Written on: 25/09/2014 by Barbaras72 (1 review written)

over 1month.I can not Receive my bag.You are promise 7-10working days will arrive. no one tell me where is my bag… Read Full Review

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★★☆☆☆

“Kanken backpack”

Written on: 18/09/2014 by Emmaleen192 (1 review written)

When looking for a school bag, I went for the marketing of this product rather than the function or quality of product and have since returned the backpack as unsuitable. It was basic, thin and lacked structure or functional design. And yet it was the most expensive backpack I reviewed in my research. I love Scandinavian design normally but this time it failed to deliver… Read Full Review

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★★☆☆☆

“Pretty but poor quality”

Written on: 28/08/2014 by Delarte (1 review written)

I was quite excited to recieve my kanken(artic fox limited edition) and when it came about a week later I was estatic. However, there were some white marks on the bag. I thought it could be washed off so didn't think much of it until I tried to wipe it off to no avail. I used wet tissues etc but the marks did not fade even though they disappeared temporarily when wet. Quite disappointed, expected a kanken in perfect condition… Read Full Review

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★★☆☆☆

“bad logistic”

Written on: 15/04/2014 by Stoneof378 (1 review written)

I asked for my order it too late to delivery to my address more than 10 days and i CANNOT tracking anything by royal mail. That is so awful .After that the stuff answer via e-mail following this "I am sorry that it has taken so long to be despatched, it looks like it was held up somewhere between leaving XXCentre and arriving at HWDC." How long can i get that ? Now 15 days later just despactched from UK. I feel uncomfortable and :((((((( with your stakholder for logistic. Please improve for… Read Full Review

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★★☆☆☆

“Cute bag, poorly made”

Written on: 07/03/2014 by kclar80 (1 review written)

I was actually really looking forward to using this bag. I bought it and within a week the top strap broke, so that was disappointing. I don't even carry heavy textbooks in it, just small folders and a couple of reading books. I've heard good things about fjall raven kankens so maybe I just got a dud out of the good ones. I don't know. Also, my 15" laptop wouldn't fit in the 15" laptop compartment, so that was also unfortunate… Read Full Review

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★★☆☆☆

“Unpleasant purchasing experience”

Written on: 17/02/2014 by Munjen (1 review written)

Waited for over half a month to get my bag. I rescheduled twice and went to the post office but they could not find my parcel. I contracted Kanken but the information I got was not helping. Finally, I received my package today and I don't know why. It is not in good quality as I firstly thought and the belt was broken after first time of wearing it. I am really upset about this experience… Read Full Review

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★★☆☆☆

“change the item”

Written on: 21/11/2013

I ordered a bag. I made a wrong choice and choose Mini Kanken. When it arrives i found it very small for me and ask for a change. They don't have a changing system. So, the answer was "After goods have been inspected by us, you will receive a full refund of the purchase price minus a carriage price of £8.00 (Europe) " So, i need to pay the shipping cost to London which is min 10 eu from Barcelona, then i will pay a carriage price also because you can't send it back without any shipping coast… Read Full Review

Rafiqah's Comment

Written on: 21/11/2013

may i know how small is the mini kanken bag? I've been planning to buy one.

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★★☆☆☆

“Great style and color but poor quality for the price”

Written on: 02/11/2013

I had my kanken less than 2 weeks ago and I thought that what i bought was a sturdy bag (I'm a student so whenever i decide to pay for something expensive I really expect quality) but I'm really disapointed: it already looks used up (little holes are already showing!) and dirty (the colour is "brick" so not very light and I'm someone who take good care of things in general). It has never happened to me before with previous bagpacks such as eastpaks or jansport bags. Sure the bag is stylish… Read Full Review

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★★☆☆☆

“Photo insert is an accessory: Back pack is not included! ”

Written on: 02/07/2013 by gilmaraml (1 review written)

I bought a "photo insert" a couple of weeks ago. When I receveid my product I was suprised because the pack back was not included. At the website this information is not clear because I checked after the purchase process and is no write something like "backpack is not included". I think that this information is very important and need to be clear at the advertisement. I hope to help another customers ;)… Read Full Review

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★★☆☆☆

“Sent an email a few hours after placing order to...”

Written on: 01/06/2013 by LeeGer (1 review written)

Sent an email a few hours after placing order to change colour but was told it was too late. Bag arrived very late. Disappointed by colour and not sure if I will use it much… Read Full Review

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★★☆☆☆

“After reading past reviews on how fast and prompt the...”

Written on: 15/05/2013 by FIONLEE (1 review written)

After reading past reviews on how fast and prompt the delivery was, I finally decided to make a purchase on the bag. However, it took more than 10 days even though the site stated that international shipping was 7-10days. I waited for exactly 15 days. The colour of the bag on the web is not even its true colour. I ordered Uncle Blue, what came in the parcel had tags claiming that it is Uncle blue. But what was mailed to me was grey, close to the web's graphite colour. I am not colour blind. I… Read Full Review

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★★☆☆☆

“I havent received my Kanken”

Written on: 12/02/2013

hi i have yet to receive my kanken and its taking an awfully long time… Read Full Review

Ilovemykanken's Comment

Written on: 19/02/2013

Hello,

If you get in touch with us at enquiries@ilovemykanken.com, we can help you track your order - apologies it's taking a while!

Thanks,

I Love My Kanken

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★★☆☆☆

“Cute bag with poorly designed straps”

Written on: 11/10/2012 by AgileNerd (1 review written)

I bought this bag with high expectations especially after reading the website's testimonials. It has a great range of colours which I love. It's got a good quality fabric it claims, however the straps fall behind that. These bags were designed primarily for kids in Sweden. However, after using it on two occasions with no very much in it, they made my shoulders hurt. I would describe it as shoulder lethargic symptom! I returned them, and will not recommend this to anyone. I believe a backpack… Read Full Review

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★★☆☆☆

“It's bad than I expected”

Written on: 17/06/2012 by Marchella (1 review written)

When I recieve this item first time, I was shocked. Cuz the color of this was so light and a faded color. So, it looks a used bag. And the zipper was not smooth. So, I'd like to recommand not to take a navy color bag. I think it's better to take light colors items. I didn't resend my bag cus the process is annoning. So I'm using it, however I'm not satisfied. Poor.. And the delivery system was bad. I could not check all process from UK to USA. I was able to see the departure UK to USA. So I… Read Full Review

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