written by Bonddl451 on 25/03/2017
Spent £95 in Thornaby shop teesside when got home realised I picked wrong size up went back to store did not have item in asked for refund was told has to be a exchange or on gift card was not told this I worked in retail for 35 years and think this return policy if rubbish refund should be offered until 28 days , if I orders on like could send back and get refund on card I paid for , phoned customer service they rubbish as well all she said was will let me supervisor know! she didn't even ask my name ? very poor customer service will not be shopping in store again after spent gift card ,
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