written by Yuan1025 on 28/05/2015
Ordering was fairly easy and update regarding the item being shipped came in quickly. The tracking update however quite poor because the updates were very generic. Customer service replies to your follow-ups, so at least that is good. Its been 28 days however, and i have not received my order yet. The status on the tracking page has not changed for the last two weeks so I am getting worried about not receiving my order. I sent them a note today to request for Royal Mail to investigate where my order is stuck and when i should expect to receive it.
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