Dear Customer
We are very sorry to read your review. We try very hard to ship same day and provide tracking. We ship free of charge and our record of delivery is good. However, you may have experienced delays as we are reliant on postal services around the world. We are very sorry you are disappointed and if you would like to contact us we can give you more information as to your particular order. Kind regards Johan.
Reply to this comment
Belindalam's reply to Ilovemykanken's Comment
Written on: 13/12/2013
Hi,
My order id05111789. I paid the money on Nov 15 and I did not receive the delivery up to NOW. I kept sending emails and keep calling Hong Kong Post post. Please request Royal Mail to lodge a formal enquires to Hong Kong Post Office to chase for the status. I need HELP.
Ilovemykanken's Response to Belindalam's Review
Written on: 12/12/2013
Dear Customer
We are very sorry to read your review. We try very hard to ship same day and provide tracking. We ship free of charge and our record of delivery is good. However, you may have experienced delays as we are reliant on postal services around the world. We are very sorry you are disappointed and if you would like to contact us we can give you more information as to your particular order. Kind regards Johan.
Belindalam's reply to Ilovemykanken's Comment
Written on: 13/12/2013
Hi,
My order id05111789. I paid the money on Nov 15 and I did not receive the delivery up to NOW. I kept sending emails and keep calling Hong Kong Post post. Please request Royal Mail to lodge a formal enquires to Hong Kong Post Office to chase for the status. I need HELP.