Best customer service ever

I Love My Kanken - www.ilovemykanken.com
★★★★★
4.7
96.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Helen_WC1N's review of I Love My Kanken - www.ilovemykanken.com

“Best customer service ever”

★★★★★

written by Helen_WC1N on 26/08/2013

I accidentally ordered the wrong sized bag. I realised soon after placing the order, but it was out of normal office hours, so I sent an e-mail expecting to wait until the morning to hear back, but they came back to me within about 10 minutes, to tell me they'd correct my order, billing amount and dispatch the right bag for me. Which they did. Brilliant.

  • Goods purchased & cost

  • Customer Service

  • Quality of website

  • Value For Money

Was this review helpful? 0 0