Written on: 25/03/2013
We love our backpack, the cost, the free shipping, but our only complaint is that we forgot to order the wax with our backpack. I immediately ordered it right after the backpack order and sent an email asking if it could just be included with the backpacks free shipping. I didn't receive an answer about it until after they shipped both-separately. Therefore, I paid A LOT of shipping for just the wax. The orders were placed within 5 minutes of each other, and the order had the attached shipping request. Otherwise this would've gotten 5 stars,.
The free shipping was just for orders over $25 , but that wasn't overly obvious on the site either.
As rated by our community of reviewers
" Great service " Read More
" Worst customer service ever " Read More
" Quick and easy " Read More
Written by KarmenMcclamma
" Unreliable company. Poor customer service. " Read More
" Do not buy from this site " Read More
Written by Dav1dMcNamara