Written on: 06/03/2013 by LindaBoa (1 review written)
I received my Kanken within about 2 days of making the order, unfortunately due to me misjudging the sizes I decided a bigger Kanken was what I required. I ordered this and, again, received the produce within a day or so - literally so fast as to be unbelievable! I returned the smaller Kanken and received my refund within a day of them receiving my return. Practically every company I've ever dealt with could learn from the excellent customer service experience I had with Kanken - they were an absolute pleasure to do business with. The only possible complaint I could mention was that they are fairly expensive for someone on our limited budget, but as it was a Valentine's day gift from my boyfriend I've no intention about complaining about my lovely treat. Thank you Kanken - too often internet shopping is not as simple as it should be - specifically when returning goods - but you were exceptional to buy from in every way and I would recommend you to all my friends. Many thanks.
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