written by ID253 on 16/02/2013
I'm a returning costumer, this time the color of the bag looked different in the internet, comparing to the color that i sow when i received the bag.
unfortunately i returned it back to you.
My name is: Keren milchberg
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Ilovemykanken's Response to ID253's Review
Written on: 21/02/2013
Hi Keren,
Our apologies for the colour discrepancy - we try to reflect colours as accurately as possible on our website, but unfortunately this isn't always 100% reliable due to the difference in studio and natural lighting, as well as the ways that different monitors and devices display colour.
If you return the backpack to us, we'll be happy to refund and to assist you in selecting another colour.
Thanks,
I Love My Kanken