still delivering now

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nayoung's review of I Love My Kanken - www.ilovemykanken.com

★☆☆☆☆

“still delivering now”

Written on: 24/05/2012 by nayoung (1 review written)

i orderd last month the kanken bag.
exactly 27, April

but i still don't receive it.


my order id was 01105041
and tracking number is RJ960355266GB .

i can't get any informaion from the internet where i orderd bag.
Shipping seems to be an accident.

i sent an email to several times, the answer is always to wait.

why don't you refund ???

please answer

  • BAD

    Goods purchased & cost

  • Still waiting

    Delivery

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Ilovemykanken's Response to nayoung's Review

Written on: 31/05/2012

I Love My Kanken here - we're terrible sorry about the delay on your order. Unfortunately we have experienced an issue with some orders sent out to Korea during April that have not yet arrived. Royal Mail, who ship all our parcels, are currently investigating the problem - but in the mean time, we are happy to refund any customers who purchased during this time. If you get in touch with us at enquiries@ilovemykanken.com, and provide the details of your order, we'll be more than happy to help.

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