Very disappointed

Click here if this is your business
★★☆☆☆
2.2 / 5
28% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Crystalst's review of Figleaves www.figleaves.com

★☆☆☆☆

“Very disappointed”

Written on: 22/04/2014 by Crystalst (1 review written)

After wearing a bra only once and washing it once, I noticed the under-wire was cutting through the material. I sent the bra back to Figleaves and kindly requested a replacement. Figleaves returned the faulty bra back to me, saying it was washed incorrectly. I phoned Figleaves and questioned their response as I can quite honestly say that I followed the washing instructions. Figleaves have refused to replace the faulty bra. I am so disappointed with Figleaves because I have ordered my bras from them for over 10 years and I have never ever sent anything back before - but Figleaves were not interested in my loyalty to them and they still refused to replace the faulty goods. I am extremely disappointed in Figleaves customer service and I certainly won't be buying anything from them again.

  • Bra - £31.00

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review