Great Product & Service

Feldherr Figure Cases - www.feldherr.net
★★★★★
4.7
98.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

corrian_forsythe's review of Feldherr Figure Cases - www.feldherr.net

“Great Product & Service”

★★★★★

written by corrian_forsythe on 22/10/2016

I ordered a Maxi sized set for Star Wars Armada. Initially the order was on hold awaiting some items which were pre-order. I contacted Feldherr and asked if they could send the items as and when they were ready. They were only too happy to help and shipped immediately at no extra cost.

When the items arrived, they were well packaged, and aside from one foam insert, were perfect. The foam insert was replaced without question and shipped the next day at no cost. As for the cases, the quality is excellent and superb value for money.

I really can't rate this company higher - they dealt with probably two of the most common customer service situations quickly and professionally and they put the customer first. I am already planning my next purchases and have a friend who will be placing an order soon too.

5 Stars.

  • Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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