Written on: 19/05/2014 by ClaytonSchmitt (1 review written)
I made my first order with Fallen Hero a month ago,where I ordered quite a few various items. After trying these on I found 3 items needed returning. I returned these with the free post number and address given. After a week I received an email saying my items had been checked and a return payment had been made to my PayPal account and would show within 5 to 7 days. 3 weeks on I have been informed by PayPal that the funds did not clear their account and I will have to contact Fallen Hero to arrange a different payment option to receive my funds. I am still waiting a reply from fallen hero..absolute shocking customer service.
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