Awful customer service, you Never recieve your order

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Exclusively.in - www.exclusively.in
★★☆☆☆
1.5
6.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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vlal's review of Exclusively.in - www.exclusively.in

“Awful customer service, you Never recieve your order”

★☆☆☆☆

written by vlal on 26/09/2014

Website promises the earth and has tempting pictures to show but when you place an order you receive nothing or a broken/torn item. This cannot be returned and always a replacement is not available.
Pathetic customer service. No reply to emails, Facebook messages and there's no phone number to contact anyone.
Never ever buy anything from this company.
Its companies like this that give India and its retailers a bad name.
NEVER WILL I EVER BUY FROM THEM. WILL NEVER RECOMMEND THEM TO ANYONE.

  • Jewellery item

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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Exclusively.com's Response to vlal's Review

Written on: 19/05/2016

Dear Customer,

We sincerely apologize for the inconvenience caused to you.

May we kindly request you to share your concern with us along with your Order Number and full name.

Once you do so, we shall be in a better position to serve you since here seeing your review it shall not be possible for us to pull out your order details.

Anticipating your kind understanding

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