very poor customer service

Click here if this is your business
★★☆☆☆
1.5 / 5
6% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

AishaDonnelly47's review of Exclusively.in - www.exclusively.in

★☆☆☆☆

“very poor customer service”

Written on: 03/09/2014 by AishaDonnelly47 (1 review written)

I have ordered from exclusively.in twice.The quality of the cloth and the work has been really impressive.And thats exactly what persuaded me to order from them the second time.The orders and placed and they very quick and smart in taking money from your account.(Most clothes cost >$100)plus huge shipping charge for every extra order.But they wont update you on the delivery date or status of the products.Besides you end up waiting for months and months before you receive your order.Its been more than 2 months since i have placed my order and haven't even received an update or delivery yet.So think twice before ordering,is the high quality and high price and the huge shipping cost worth the wait??

  • suit and tunics

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Exclusively.com's Comment

Written on: 19/05/2016

Dear Customer,

We sincerely apologize for the inconvenience caused to you.

May we kindly request you to share your concern with us along with your Order Number and full name.

Once you do so, we shall be in a better position to serve you since here seeing your review it shall not be possible for us to pull out your order details.

Anticipating your kind understanding

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review