Electric T-Shirts Reviews - www.electrictshirts.co.uk

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★☆☆☆☆

“BRITAINS MOST WANTED”

Written on: 10/06/2013 by recklessrob (1 review written)

Unfortunately the same story as all the others, order never received, money taken, no refund. They never answer the phone or reply about a refund. I have contacted the Consumers Advice line (my ref is AK 11299124). Please do the same and help get them closed down and prosecuted… Read Full Review

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Electrictshirts's Response to recklessrob's Review

Written on: 18/06/2013

Dear Customer

we are sorry to hear about the problem you are having with this order; if you could give us your order number we will ensure this is dealt with today. Sometimes items have to be placed on backorder and are sent when available but if you no longer wish to wait a refund will be issued.

many thanks

Electric T-Shirts

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Beretta63's Response to recklessrob's Review

Written on: 18/06/2013

hi,
I am awaiting advise from my credit card company (thank god I didn't use my debit card!) I know they will not let the matter drop and I WILL get my money back!
don't take any rubbish from these jokers, they SHOULD really be shut down and prosecuted!

Good luck

PS: DO NOT GIVE THEM YOUR DETAILS AS REQUESTED, they are up to something!

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★☆☆☆☆

“MUST BE JAILED”

Written on: 07/06/2013

Never ever try ordering with this company! Avoid it!!! They will take your money and never send the order to you! And they will never contact you back!… Read Full Review

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Electrictshirts's Comment

Written on: 18/06/2013

Dear Customer - if you could please forward us your order number we will get this investigated; the item has probably been placed on backorder but can be refunded if you wish.

Many thanks

Electric T-Shirts

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Beretta63's Comment

Written on: 18/06/2013

please could I recommend a couple of good trustworthy t shirt companies?
LOUD CLOTHING and BACKSTREET MERCHANDISE.
Both offer superb customer care and FAST delivery!

Take care and good luck at getting your money back from these co merchants!

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★☆☆☆☆

“Disgusted and very, very angry!! ”

Written on: 05/06/2013 by beretta63 (1 review written)

I ordered 3 T shirts from these bandits at Electric t shirts 3 weeks ago and like everyone else on here they took my money (lucky for me I used my credit card!) but decided they where not going to send me my goods! I phoned them and only got a message collecting box (which, by the way is ALLWAYS full!) I sent them emails, but they just kept filling me up with lies hoping that they could put me off! The first email I got back told me the items were probably lost in the post as they did not use… Read Full Review

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Electrictshirts's Response to beretta63's Review

Written on: 18/06/2013

Dear Customer - we are sorry to hear about problems you are experiencing with this order; sometimes items have to be backordered from suppliers; please forward us your order number and this will be dealt for you.

many thanks

Electric T-Shirts

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Beretta63's reply to Electrictshirts's Comment

Written on: 18/06/2013

you just keep making pathetic excuse after pathetic excuse and I have now left it in the hands of my card company and I also intend to warn as many people as possible about your dishonest trading methods!

Funny how you have time to write umteen excuses on this site but don't have the decency to reply to your customers emails!

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Electrictshirts's Response to beretta63's Review

Written on: 18/06/2013

Dear Customer - we are sorry to hear about problems you are experiencing with this order; sometimes items have to be backordered from suppliers; please forward us your order number and this will be dealt for you.

many thanks

Electric T-Shirts

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★☆☆☆☆

“the worst eshop ever”

Written on: 05/06/2013

Hello this is my review about this e shop i bought a t-shirt from the electrictshirts in 17 of may the item was in stock and it will be at my home in one week i was waiting for email to tell me that my order is dispatched but nothing i contact with them and they told me that they send but they don't keep up tracking numbers and maybe its lost an they would send me another one so i was waiting few days after i contact with them to see the progress and they told me… Read Full Review

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Doolittle12345's Comment

Written on: 17/06/2013

I am having the same issue,received 1 item the ither is on back order . . have threatened action under the sale of goods act . . . Been waiting since April 6th and we are now in june! I would have written them a review but the thought of having to give them any stars is guiling to say the least!
There ought to be rating for total fail for that they get a full 5stars!

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★☆☆☆☆

“NO REFUND GIVEN YET”

Written on: 01/06/2013 by AnnoyedOAP (1 review written)

I ordered two t-shirts on the 3rd February 2013 to take with me to Australia. My money was taken from my account quickly. I sent an email saying that I wanted the t-shirts before the 21st Feb as they had taken my monies. The t-shirts did not arrive before I went to Australia - they were an anniversary present for the couple we were staying with. Whilst on holiday I cancelled the order - I received confirmation back. I have sent emails regarding my refund to which I have had emails back. Next… Read Full Review

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Electrictshirts's Response to AnnoyedOAP's Review

Written on: 18/06/2013

Dear Customer - we apologize for the delay on your order; if you wish to cancel please give us your order number and a refund will be issued.

many thanks

Electric T-Shirts

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★☆☆☆☆

“Pathetic”

Written on: 23/05/2013

Wow what a bad experience. I ordered a t-shirt on march 17th, two months later it had still not arrived, no contact or anything regarding the status of the order. I decided i'd had enough and cancelled the sale. This was the 9th of may, i still have no refund, they are impossible to reach by phone and reply to emails in one word sentences that seem like they have been written by a child. Still no refund. A call to trading standards is on the cards. Very very poor. Steer clear… Read Full Review

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Electrictshirts's Comment

Written on: 18/06/2013

Dear Customer - please give us your order number and we will investigate this refund at our end. We apologize for the problems you have have experienced with this order, sometimes items have to be restocked before they can be sent.

many thanks


Electric T-Shirts

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★☆☆☆☆

“Stay well clear of this company”

Written on: 18/05/2013

This company should be shut down. Never buy from them they will take your money and then lie to you… Read Full Review

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Electrictshirts's Comment

Written on: 18/06/2013

Dear Customer - we are sorry to hear of any problems you are having. If you could please forward us your order number we will ensure this is dealt with today.

many thanks

Electric T-Shirts

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★☆☆☆☆

“Worst company ever”

Written on: 03/05/2013 by Imneilnotniel (1 review written)

I ordered a t shirt from what appears to be their sister company, Stereo Clothing. Usual thing, on back order blah blah blah. I got tired of waiting and asked for a refund and guess what, no refund. I rang my bank yesterday so I can start a Visa dispute with these jokers… Read Full Review

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Electrictshirts's Response to Imneilnotniel's Review

Written on: 18/06/2013

Dear Customer - this refund should have been received by now; if it hasn't do forward us your order number and we will investigate today.

many thanks

Electric T-Shirts

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★★★★☆

“it took exactly 14 days from date of order”

Written on: 02/05/2013 by MBlake50 (1 review written)

Ordered t-shirt from this site as offered free delivery, in time for xmas. Said it would take 14 days and they were true to their word, it took exactly 14 days from date of order. Amazon wanted £12 to deliver in time for xmas when ordering on that date!! Fantastic… Read Full Review

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★☆☆☆☆

“Stop it quickly!”

Written on: 01/05/2013 by baryg (1 review written)

Orders in february and nothing delivered but the money has been taken away!! An order cancelled and still no money refunded. Asking for refunding all because the company is still unable to deliver... Still waiting! It's the same company that stereo-clothing. Beware. This company swindles you… Read Full Review

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Electrictshirts's Response to baryg's Review

Written on: 18/06/2013

Dear Customer - we are sorry to hear of any problems you are experiencing; if your refund has still not been received please give us your details and this will be investigated for you today.

many thanks

Electric T-Shirts

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★☆☆☆☆

“NEVER EVER USE THEM”

Written on: 30/04/2013 by Lumpyspaceprincess2009 (1 review written)

8 weeks + for 3 t-shirts. took my money straight away and no refund as of yet. I will be contacting trading standards as this is theft… Read Full Review

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Baryg's Response to Lumpyspaceprincess2009's Review

Written on: 01/05/2013

You're right: this company swindles. I ordered in february and nothing since this month! They take away the money (but they say il will be taken only when they send the items) and don't send the items!! They do not refund the money and are unable to deliver the t-shirts. Beware. Their previous name was stereo-clothing ltd. but it's the same VAT.

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Lumpyspaceprincess2009's reply to Baryg's Comment

Written on: 01/05/2013

Well they've told me it takes a week to refund money, so after asking twice they've got a week. If not it'll be a call to trading standards and a personal visit.

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★★★★☆

“I love this hoodie”

Written on: 25/04/2013

I love this hoodie and it would have got five stars if it had been available in a ladies size-as it's a gents size it is not quite right...please note-there are lots of us FEMALE Alice fans out there too!!!!… Read Full Review

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★★★☆☆

“great service and product”

Written on: 25/04/2013

I received exactly what I ordered and you were very reactive when I worried about the time it may took. Finally : great service and product that I'll enjoy during a long time on ! … Read Full Review

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★★★★☆

“Excellent quality T shirt”

Written on: 19/04/2013

Excellent quality T shirt, brilliant logo detail and true to size. My grandson was delighted. Excellent customer service throughout. Will definitely use again… Read Full Review

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★☆☆☆☆

“Ladrones y estafadores”

Written on: 18/04/2013 by Berete (1 review written)

Ni se os ocurra comprar nada aqui!!!.Yo pedi tres camisetas y en un par de dias me descontaron el dinero pero el envio aun lo estoy esperando. Creo que tendre que llamar al banco a ver si pueden reembolsarme la pasta pero lo veo crudo. Lo dicho UNA ESTAFA… Read Full Review

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★☆☆☆☆

“bad customer service”

Written on: 15/04/2013 by bubblyme2 (1 review written)

Purchased t-shirts.had to return them one was the wrong size sent. After posting back it took over two months to get the money refunded. I kept phoning and couldn't get a reply because the mail box was always full.I emailed and all I got was they would look into it I lost count of how many times I phoned and emailed.The phone calls cost me money as I was put through to listen to a taped message. I would say they need to review their customer service and have someone manning their phone lines… Read Full Review

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★☆☆☆☆

“Do not use - absolute rubbish”

Written on: 14/04/2013

When I received the email asking me to review this company I almost laughed, what a joke, then to find so many other people have had the same dire experience as me. This company obviously shouldn't be trading, anybody thinking if buying something DON'T, you will be disappointed… Read Full Review

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★☆☆☆☆

“ unprofessional company with shocking customer service!”

Written on: 12/04/2013

i ordered 3 T shirts for Xmas presents, 2 arrived, the 3rd one didn't, according to their site it was on back order, after a couple of tries I gave up with their phone number, could never ever get a reply, so I emailed them, they had taken my money even though their policy stated they only take payment upon dispatch of the item ordered, after too many emails the only joy I got with getting my refund for goods paid for but not supplied was to inform them I would be contacting trading standards… Read Full Review

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★☆☆☆☆

“Rubbish Trader no goods and no refund”

Written on: 04/04/2013 by peckers (1 review written)

Yes again I agree with everyone else who seem to have outstanding purchases from this company electrictshirts/stereoclothing (they seem to be the same) and both rip off merchants. No reply by e-mail and no reply to telephone messages either. Do not order anthing from these people. If you have placed an order and do not receive it then ring Trading Standards and if you purchased on a credit card ring them immediately and have the transaction reversed by confirming it is fraudulent… Read Full Review

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★☆☆☆☆

“Do not buy from them!! ”

Written on: 27/03/2013

Same sorry story as everyone else..... Ordered a tshirt Money taken straight away Had to email to chase, reply made no sense. Emailed again, replied on back order Emailed again as no tshirt receieved and no contact made to keep me informed of my order Still on back order' Emailed back to request to cancel order and refund Reply received saying 'cancelled' no reference to refund No refund received Emailed again to request refund, 'checking for me' No one got back to me No refund received to… Read Full Review

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