Written on: 21/09/2013
I like to consider myself a savvy shopper, but, when I saw a top for my wife, (and it was the only place that had it in stock), I ordered this without checking up on the company first. As soon as I ordered this, ths status changed from In Stock to Out of Stock and will be re-stocked within 7 days. Still time to get it before I need it I thought. Then I read the reviews. So, I immediately asked for a refund. I received no reply at all within a few days so I went straight to Paypal and opened a Dispute Resolution against the company. This was escalated to a Claim within 2 days due to the information I gave Paypal,(including links to the reviews on here and other sites), and within around 10 days, I received a full refund.
If you paid by Paypal, go through them and get a refund. If you paid by Visa Debit or Credit Card, go through your card issuer to get a refund. If you paid by cheque or cash, then I can't see you getting any of it back unfortunately.
As rated by our community of reviewers
" Very good " Read More
" Where is my order??? " Read More
" Didn't give a refund even when they were at fault " Read More
" Such appalling Customer Service " Read More
" First class service " Read More