DON'T ORDER FROM THIS COMPANY!!! ALWAYS CHECK REVIEWS!

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Electric T-Shirts - www.electrictshirts.co.uk
★☆☆☆☆
1.5
From 122 reviews
16.0% of users recommend this

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edwardslinds's review of Electric T-Shirts - www.electrictshirts.co.uk

“DON'T ORDER FROM THIS COMPANY!!! ALWAYS CHECK REVIEWS!”

★☆☆☆☆

written by edwardslinds on 25/07/2013

I ordered two t-shirts for my son on 11/6/2013, using his birthday money. On 18/6/2013 they informed me that the shirts were on "special order" and that I could wait 21 days or cancel the order.

On 27/6/2013 I cancelled the order, asking how and when they were going to process my refund, they acknowledged the cancellation on the same day but guess what, no mention of a refund. Alarm bells at that point.

Several emails later and I am still no closer to getting a refund - they are "having problems with their payment gateway...."

So, I have now contacted trading standards, citizens advice and action fraud, the police site for reporting fraud and internet crime. I advise others to do the same - getting the refund is part of it but I also want them stopped as, from these reviews (and as trading standards will see) they do this often!!!

  • 2 t-shirts, £30.65

    Goods purchased & cost

  • Customer Service

  • Quality of website

  • Value For Money

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