bad customer service

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  • Customer Service

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bubblyme2's review of Electric T-Shirts - www.electrictshirts.co.uk

★☆☆☆☆

“bad customer service”

Written on: 15/04/2013 by bubblyme2 (1 review written)

Purchased t-shirts.had to return them one was the wrong size sent.
After posting back it took over two months to get the money refunded.
I kept phoning and couldn't get a reply because the mail box was always full.I emailed and all I got was they would look into it
I lost count of how many times I phoned and emailed.The phone calls cost me money as I was put through to listen to a taped message.
I would say they need to review their customer service and have someone manning their phone lines.
Overall a very annoying experienc.

  • T-Shirts

    Goods purchased & cost

  • A few weeks late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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