unprofessional company with shocking customer service!

Click here if this is your business
★☆☆☆☆
1.5 / 5
16% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Electric T-Shirts - www.electrictshirts.co.uk

★☆☆☆☆

“ unprofessional company with shocking customer service!”

Written on: 12/04/2013

i ordered 3 T shirts for Xmas presents, 2 arrived, the 3rd one didn't, according to their site it was on back order, after a couple of tries I gave up with their phone number, could never ever get a reply, so I emailed them, they had taken my money even though their policy stated they only take payment upon dispatch of the item ordered, after too many emails the only joy I got with getting my refund for goods paid for but not supplied was to inform them I would be contacting trading standards, then and only then did I receive my refund. I would never ever use this company again!

  • Goods purchased & cost

  • A few weeks late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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