Dylan Queen Reviews - www.dylanqueen.co.uk

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★★☆☆☆
1.8 / 5
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Latest Reviews

★☆☆☆☆

“WOULDNT USE THEIR DRESSES AS A RUG! AWFUL!!!!”

Written on: 25/04/2015 by EmilioHolbrook (1 review written)

Let me start off by saying just don't order. Don't look at the site, don't be fooled by the cheap prices, just stay away. First off the pictures of the dresses on the site aren't the dresses they make. They take American designer dresses and attempt to make replicas that end up looking like poo! When I first removed my dress from its packaging the cheap beads immediately began to fall off. Threads were hanging and the dress was entirely too BIG. The beads look like something you would buy from… Read Full Review

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★☆☆☆☆

“Totally Unreliable”

Written on: 20/04/2015 by MiltonFlores112 (1 review written)

dylanqueen TOTALLY UNRELIABLE BASED IN HONG KONG NOT UK and you cannot ring them the only contact is by email and never by the same person. My experience--Dress and jacket looked completely different, wrong colour total miss match they were extreamly badly finished the lace was all frayed with pulled threads front and back and on the seams, it looks like a second hand dress. The jacket was split on the back seam. Their response was to take photos of them, which I did email 10 photos then… Read Full Review

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★☆☆☆☆

“Buy at your peril!”

Written on: 08/04/2015 by sherry543543654 (1 review written)

Do not buy from Dylan Queen. When they made a mess of my order they offered 15% of the cost as a refund provided I return the dress. This did not include £20 postage I had paid nor £23 import tax. As the return postage would cost more than the refund value I had to decline. The useless dress is now at the charity shop!… Read Full Review

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★☆☆☆☆

“Do not buy!!! ”

Written on: 08/04/2015 by Houston388 (1 review written)

I am shocked and angry with this company. Ordered 3 bridesmaid dresses and instead of taking 6 days it took 6 weeks. When the dresses arrived the quality and workmanship was so poor. Threads coming out, loose stitching, pin holes all over and even rust marks where the pin had been on for too long. They were on sage but on arrival looked nothing like the picture and are a bright ugly neon green. I requested a refund and the response I got back was so rude. I attached photo evidence and they… Read Full Review

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★☆☆☆☆

“DO NOT SHOP HERE!!!”

Written on: 07/04/2015 by Marley403 (1 review written)

Dylan quee. Company is horrible.....dont waste your time… Read Full Review

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★☆☆☆☆

“Absolute rubbish”

Written on: 03/04/2015 by Reecebuc (1 review written)

Dress took 5 weeks to come! Looked completely different, wrong colour and size, their response was to take to a tailors, I asked to return it and get money back they said no I then got a tax bill from customs! They replied to me very rudely and would not take any responsibility!! Do not waste your time they are awful!… Read Full Review

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★☆☆☆☆

“Worst company ever”

Written on: 01/04/2015 by 117Hayden (1 review written)

Do not use them they are rip off merchants, one they have ur money if the dress is wrong they do not want to know and the staff are rude and ignorant, don't give them ur money I am trying to get my money back through the bank… Read Full Review

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★☆☆☆☆

“I ordered 3 dresses from what I believed to be a UK...”

Written on: 25/03/2015

I ordered 3 dresses from what I believed to be a UK based company, (later discovering itis actually in China), for an upcoming wedding, and I selected speedy delivery, paying a total of just under £300. Needless to say, delivery was anything but speedy, and the dresses, instead of arriving withn the promised 3-6 days took 3 weeks to arrive, and I had to pay a vat charge for the privilege. When the dresses finally arrived, I was horrified to find that they did not resemble the pictures at all… Read Full Review

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★☆☆☆☆

“DO NOT ORDER FROM THIS WEBSITE”

Written on: 23/02/2015 by Sampson11 (1 review written)

Ordered a prom dress, arrived looked nothing like the detail on the photo. The dress looked cheap and tacky. The sizing was all wrong and the beading was not perfect. It was obviously offline . I also ordered a bag with crystals and one stone was missing plus two were discoloured. I Emailed service dept and after numerous emails and sending photos to them, overall took about two weeks they offered me 5% refund. This would not cover the cost of the alteration, in the end they offered me 13%… Read Full Review

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★☆☆☆☆

“Terrible!”

Written on: 06/01/2015 by yiRooney261 (1 review written)

1. The sleeves are far too wide not to mention the crafting. 2. Even though the size was 'custom', the crafting was terrible - it is cramped, baggy and without any form. 3. The lace has nothing to do with that shown in the website picture - it is just common lace and not the fine lace with diamond shaped flowers shown on their website. 4. Multiple threads coming out of the dress. 5. To make the dress resemble that of the website picture, they cut pieces of lace from the edge of the material… Read Full Review

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Kiara1215's Comment

Written on: 20/02/2015

I would like to buy a dress there can you show me the dress

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★★★★☆

“Color is a brighter red than 'ruby' but still nice”

Written on: 25/11/2014 by MarieLargent (1 review written)

Lovely dress overall, but bust sizing is a little snug and smaller than I expected from the sizing (this is the one area where I need every bit of space I can get! ). Color is a brighter red than 'ruby' but is still a nice color. … Read Full Review

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★★★★★

“Absolutely thrilled with my purchase.”

Written on: 22/11/2014 by RhondaBullock (1 review written)

Purchased this in Grape. It is absolutely gorgeous! lovely material, falls beautifully. Absolutely thrilled with my purchase. … Read Full Review

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★★★☆☆

“I ordered for the first time on this site.”

Written on: 13/11/2014 by CarynBojorquez (1 review written)

I ordered for the first time on this site. The dress arrival time a few days later than the time promised. anyway it fit perfectly. I used the measurements provided and did not do the custom fit and it was just fine. well made. … Read Full Review

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★★★★☆

“This dress is very nice”

Written on: 08/11/2014 by YolandaQueen (1 review written)

This dress is very nice, and that the quality more higher with how it is priced. When ordering it, choosing a size based in my measurements, then it is perfect fit and no alterations are needed. I couldn't be happier! thank you so much, and i will be ordering again the next time. … Read Full Review

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★★★★☆

“it is worth the price.”

Written on: 04/11/2014 by maggie20 (1 review written)

I bought one, but it is not necessary. The dress contains have no built in petticoat! It is quite long too. i look the train and you can move it with some time. my mom likes it as well, they think it is worth the price. … Read Full Review

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★☆☆☆☆

“Minus infinity stars. Awful, disgusting company! ”

Written on: 22/09/2014 by yrPeters204 (1 review written)

This is the worst company I have come across in the history of online stores, from the clothing to the customer service team. I am truly disgusted at the service I have received. I received my dress for my daughters wedding a few weeks ago which looked absolutely nothing like the item online, the colour was wrong, the design was wrong, it was just awful. I emailed the service team on several occasions before finally getting a response. I was made to send pictures of my dress - which was… Read Full Review

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★★★★★

“Awesome dresses”

Written on: 12/09/2014 by Blairbaker (0 reviews written)

I am very pleased with the dress. I just got it today and I'm in love with it. Well, I must say this dress is AWESOME!! I got it in burgundy and used the custom measurements (which I took myself) and it was made perfectly!!! It arrived rather quickly after I had ordered it. I cannot wait to wear it in a few weeks at my next performance… Read Full Review

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★☆☆☆☆

“DO NOT BUY FROM THIS COMPANY!!!!!!!!”

Written on: 10/09/2014 by RoisinS01 (1 review written)

Do not buy from this company, I bought a dark green sheath one shoulder sexy evening gown for my partners sisters wedding, firstly the dress was not what I was expecting it to look like not really like the picture, the way it was made was a disgrace. My boobs are not tight together and sitting at my chin even a young girl before the effects of gravity would not have boobs where these where, I had given the length I needed but it still came far too long. I contacted them about a refund and… Read Full Review

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★★☆☆☆

“including specific measurements did not help me”

Written on: 01/09/2014

I ordered a dress recently and was careful when taking my measurements to insure that it would fit properly. This, however, did not help me as, when it arrived it was too big in the waist (a fist size too big), it was too long even when I was wearing high heels and the top needs to be altered as well. Due to these problems, I am now paying an extra €120 for alterations on top of the surprise custom tax (€45) I had to pay upon delivery. This has made what I had planned to be a reasonable… Read Full Review

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★☆☆☆☆

“Do not buy from these awful ignorant people. ”

Written on: 26/08/2014 by Diazcv1974 (1 review written)

I purchased what was suppose to be a beautiful black lace dress and received a disgusting red rag !! They are now ignoring my emails after paying 150 pound I'm sick to think these people have the right to do this to innocent people. … Read Full Review

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