Dresswe Reviews - www.dresswe.com

4.2 / 5
From 9 reviews
82% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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“Worst customer service experience”

Written on: 19/09/2014 by Medinans493 (1 review written)

I ordered a pair of shoes from dresswe.com for my wedding. Upon receiving them and trying them on, they did not fit my feet well & I immediately contacted customer service to return them. The quality was fine, they simply didn't fit. I requested information about where to return and how to receive a refund. They denied my request because there was no damage to their product. When further discussing their policy, they disregarded my concerns. The return policy is misleading and manipulative. I… Read Full Review

Dresswe's Comment

Written on: 19/09/2014

I'm so sorry the shoes you ordered were not fit,and you were not satisfied with our service, but could you tell me your order number so that I can help you to check more about your orders.Then our company provides the return&refund service.
Please believe us and we will help you to clear all your unpleasure.
And if you have any questions,please write to me.
Thanks&Best regards!

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Written on: 20/08/2014 by Murphy-Altga79 (1 review written)

DO NOT ORDER FROM THIS COMPANY. I READ THE REVIEWS AND SHOULD HAVE TAKEN HEED. I ORDERED A DRESS AND IT IS 4 - 5 TIMES SMALLER THAN THE WEB SITE SAYS. WHEN I SENT A MESSAGE FOR A REFUND OR EXCHANGE THIS WAS THEIR RESPONSE. BASICALLY KEEP IT BECAUSE IT WILL COST YOU MORE TO SHIP IT BACK TO US THAN IT ACTUALLY COST. Sorry to hear that it is unfit.We can accept your return.But it is not benefit to you.You need to pay shipping fee maybe sometimes customs tax and duty if it is selected by… Read Full Review

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Written on: 18/08/2014 by McMahon1949 (1 review written)

Ordered from Dresswe. They sent the wrong size and although admitted it was their mistake, refuse to refund my money. They said they will send me another size if I pay them again!!!!. I think the other reviews must be fake as they are a nightmare to deal with. Dont make the same mistake as me. Do not send any money to these people… Read Full Review

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“Avoid this Company”

Written on: 17/06/2014 by Bartlettzn61 (1 review written)

Be very careful buying from this site. The ordering sizes differ from the sizes on the dresses. I think this is intentional so they can send whatever size they have. Trying to get a refund is next to impossible. The item came without a packing slip and there is no address to return it to. The customer service asks you to email them for the address but they don't respond. I've learned my lesson and hopefully you can learn from my mistake and avoid this company… Read Full Review

Khomboli's Comment

Written on: 17/07/2014

I agree with you. I had same experience 400$ spent and got everything in wrong size, design, quality.....so disappointed. dont know what to do?!! is there any place we can go after them? they are in China.

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“Do not order from this company ”

Written on: 19/05/2014 by Lindati (1 review written)

Do not order from this company. I ordered did not get the quality of dress I wanted. Try to get a refund or exchange is impossible. I want to return the items and they send me messages about selling the dress to a friend and extra tariff I will be charged. It is not what it seems to advertised… Read Full Review

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Written on: 17/05/2014 by almaduenas (1 review written)

Dear friends and customers, do not be fooled like I was. I saw a picture of a beautiful dress and I thought it was reasonably price. I was so excited to receive it. It arrived yesterday and it was absolutely nothing to what I ordered. I spoke to them via email and message center several times. She obviously does not understand what I am saying so I opened a dispute with my credit card company. I refuse to pay the postage cost to send the dress back as it was not my fault!! I hope I get my… Read Full Review

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Written on: 11/04/2014 by epjpcp123 (1 review written)

I placed an order on march 29 it send everything was confirmed they send my order to the factory to get made im still waitting for someone to answer me I bought this dress for my wedding and I'm not sure if I'll get it on time my wedding is at the end of April and my fear has come true i just want my money back so I can buy another dress andim not getting a response from anyone so I can't even rate them they take money from people so please please people stay away from this website and to the… Read Full Review

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“Never again”

Written on: 13/03/2014 by dale04 (1 review written)

I've ordered a dress the 19th of February. It went straight to status "The order has been confirmed, and submitted to our factory to prepare the item for you". Still yet, almost a month later I haven't heard a single thing from these guys. I've tried emailing them several times, but I guess I will never se any dress or money back from them. Stay away!… Read Full Review

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“Rejected order twice! Takes the money too.”

Written on: 12/03/2014

As a parents trying to get their daughter a perfect prom dress, DON'T EVER USE THIS SITE! You know what they will tell you? We're sorry we can't make this order. They told us that twice! Don't put up on your website multiply dresses if you are not going to make them! It's completely stupid and leads you on! They will tell you to go to the new arrivals and pick from there! Right now we are trying to get ALL of our money back. If we don't, we are prepared to sue. Because the money we paid was… Read Full Review

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