Dresses Online Reviews - www.dressesonline.co.uk

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★★☆☆☆
2.2 / 5
33% of users recommend this
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★☆☆☆☆

“STAY WELL AWAY”

Written on: 30/03/2012 by ptuthill (1 review written)

ordered a dress from this site on the 8th of February 2012. After spending almost 2 months e mailing them about the dress they blocked me from their site and I could no longer get a hold of anyone apart from through my e mail address! They kept me waiting till way past the 45 day cut off point for a paypal refund and then no one could help me,. The dress cost £103. However I have e mailed them 5 times a day for two and a half weeks asking them to refund my full amount so that I could… Read Full Review

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★☆☆☆☆

“KEEP AWAY FROM THEM”

Written on: 29/03/2012

I ordered a dress and 4 months later it had still not arrived. I emailed them and they were full of excuses, saying that they were too busy to make my dress, then they said they would get back to me and they never did. Luckly I payed through paypal so i got my money back. My advice is DO NOT BUY FROM THEM!!!!… Read Full Review

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★☆☆☆☆

“Run by Con artists!!!!”

Written on: 19/03/2012 by carlj1980 (1 review written)

Absolutely terrible company to deal with...My wife ordered a dress for her 30th Birthday on the 4th Feb, 7 weeks later and we were still waiting for it..! No email, no tracking number and no response when we contacted them. Luckily, we paid for the dress via PayPal and opened up a case against them for the total cost of £103.00 which we got a full refund for within 2 days, Considering that PayPal said it could take upto 30 days to get a result. Makes me think that PayPal are aware that they… Read Full Review

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★☆☆☆☆

“Never Buy anything from this site!!!!!!!!”

Written on: 13/03/2012

This is the worst site ever. I placed an order on the 12th of Feb and one month alter i still had any response from them. I have tried to contact them via the useless web chat however they dont have anything helpful to say other than its still in the factory...There is no customer service number you can call so you are stuck.... I have rasied a dispute claim over paypal so fingers crosses I get my Money Back… Read Full Review

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★☆☆☆☆

“RIP OFF, RIP OFF, RIP OFF”

Written on: 12/03/2012 by DuoTrans (1 review written)

DON'T EVEN THINK ABOUT Ordered a dress for my daughters prom, sent all measurements etc over 5 weeks ago and still no dress!!!!!!! They took my money quick enough! I now have one devastated young girl who is in tears! Prom is only 2 weeks away. Customer service, is there any?????????, the live chat is a joke, they just keep drawing the process out to get beyond the PayPal dispute process Unfortunately I can't get these scores into a minus amount They shouldn't be able to get away with… Read Full Review

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Jinny1701's Response to DuoTrans's Review

Written on: 13/03/2012

i am sorry you too have lost out to this company - i too am so angry - my friend had ordered four bridesmaid dresses - they are appalling! i have posted a copy of an email onto their Facebook page and i will keep on commenting until they do something! trading standards are involved but don't hold out too much hope as they are based in china!!

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Ptuthill's Response to DuoTrans's Review

Written on: 30/03/2012

Keep at them with some threatening e mails about reporting them to the police or fbi fraud it takes a few weeks and about 5 e mails a day but you will get your money back it has taken me over a month they are the worst company ever!!

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★☆☆☆☆

“DON'T ORDER FROM THIS WEBSITE!! IT IS A SCAM!”

Written on: 12/03/2012

I ordered a dress from this website hoping for a dress that looked like the picture displayed on the website, after the days of delivery, the dress came it was the wrong colour, too small, poor quality on the zip and the beading was nothing like the picture. Also there is a DUTY TAX that you have to pay that they do not tell you about on the website. we asked for a refund and they took time to actually reply with the details for refunds, offering only 15% of the price for tailoring and asking… Read Full Review

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★☆☆☆☆

“do NOT go near this sham company!”

Written on: 10/03/2012

Four bridesmaid dresses were ordered and paid for by PayPal - eventually arrived after several delays - this now is quite obviously a delaying tactic to get around the rules on PayPal - the time limit for disputes had run out!!! The seams had gaping gaps - they were in four different shades of colour - the hems were so puckered it looked like a ruched seam!! The quality is so poor - the photos used are of a different designer - they just make replicas of these dresses! The after sales is non… Read Full Review

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★☆☆☆☆

“Just Dont dont do it !!!!!!!!!”

Written on: 02/03/2012

We bought bridesmaid dresses from this company they say they in the uk (false) Chinese We bought one dress as sample quality was good so we orderered 5 more goods arrived ok but oh my god what anightmare the quality was awfull probably the worst we have seen blue dresses white stitching rose on back glued on glue all over dress seems comming apart the only thing the same as the first dresss was the colour. the dresses have shauls these were also ridiculous with one end being a different… Read Full Review

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★★★★☆

“wow gorgeous dress!”

Written on: 26/02/2012 by hammy269 (1 review written)

I ordered this dress for my daughter's prom. must admit i had doubts once I'd ordered it as to whether they were a genuine company, however, I needn't have worried. The dress came and was absolutely gorgeous. The detail and design are just like the picture and is brilliant value for money. Was a bit surprised when it came from China as the website states the factory is in Plymouth but who cares! Will definitely recommend this company to a friend and will know where to go if I ever need a… Read Full Review

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Disgruntled2114's Response to hammy269's Review

Written on: 03/03/2012

Genuine company? You having a laugh more like importer for sweat shop in hong kong
We bought 6 dresses at over 400£ and you think they were made by child, stitches missed then when you complain they tell you that you can have 15% discount or send them back but remember things go missing and we won't pay you if they go missing????
Wouldn't reccomend to an enemy
You must have been the lucky one
We going through trading standards this company need exposed

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★☆☆☆☆

“Not worth the hassle..”

Written on: 24/02/2012

I made my first order on a long black prom dress with a purple beaded corset. Soon after ordering I received a poorly worded email telling me that the dress was out of stock but they would cancel my order, fully refund and I could order again with a new dress. The first problem was that they kept telling me that they had refunded when they hadn't and this went on for three weeks until I emailed saying that I would need to contact Paypal to assist. It was only then did they refund straight… Read Full Review

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★★★★★

“apprehensive but I worried for nothing”

Written on: 15/02/2012 by michelle62 (1 review written)

I ordered a dress from the website on 15th Jan, afterwards I started to read the reviews, my first thought, I think I've wasted my money. On the 11th Feb I had an email to say it was on its way. Dress arrived on the 14th Feb in a small box. I opened the box and thought WOW not only was it very pretty the quality and design was just as described. It fits me like a glove. I would not hesitate to place another order. I had been looking for a evening dress for a while and this dress far exceeds the… Read Full Review

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★☆☆☆☆

“STOP! Duty tax to be paid....”

Written on: 26/11/2011

So the website is very appealing, endless images, crazy prices, 24hr contact.... All good and convinced to make an order. Needless to say the quality reflects the crazy prices- cheap. Yet what I am incredibly disgusted at is the fact that after my order had come, I soon received a nice letter from Fedex asking ME to pay duty tax form importing the goods to the UK?! why am I paying this?! It says it Nowhere on the websites terms and conditions this may have to be paid or I would have thought… Read Full Review

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★☆☆☆☆

“Absolutely awful”

Written on: 04/11/2011

I ordered a pink spaghetti straps A-line dress for my prom next year, i ordered the dress from the photo (which you can see has silver diamante straps, and belt) however when the dress arrives the straps were pink, and not spaghetti straps, amd made of a really poor quality material. I then asked for a refund but was told, i would have to pay to send the dress back, leaving me £20 down with nothing to show, All im saying is you get what you pay for (or maybe even less), so think twice about… Read Full Review

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★☆☆☆☆

“Don't be Fooled by the Photographs”

Written on: 09/10/2011

www.dressesonline.co.uk The Website leads you to believe that you are purchasing from the UK. This is certainly not the case. They are in China. There are clear photos of the detailed embellishment on the website and wording to match the photos. However when the dress arrived it was nothing like the finish shown on there website photos. I ordered a dress with same colour crystal embellishment as the fabric, however when it arrived it has cheap beads and sequins sparsely sewn on in multi… Read Full Review

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