Dresses Online Reviews - www.dressesonline.co.uk

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★★☆☆☆
2.2 / 5
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Latest Reviews

★☆☆☆☆

“Absolute Nightmare and gave out my personal details”

Written on: 03/09/2014 by acRobles298 (1 review written)

Can I just say my dress is beautiful and very well made.....however delivery and customer service - awful. I had 10 dresses delivered to me in error and was asked to ship them on all over the world. I am disabled and this is not possible. I asked them to collect. This shop gave out my phone number and I had angry customers phoning me and asking me to ship them on. This was extremely stressful and actually against the law… Read Full Review

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★☆☆☆☆

“i should have known when i received an email asking...”

Written on: 25/08/2014 by Pritchard187 (1 review written)

i should have known when i received an email asking them to confirm my details without a legitimate email address nor did they have a signature at the bottom of it. never received my dress. i paid 85 pounds which when they converted to euro charged me €155! Im going to get onto the bank! do not buy!… Read Full Review

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★☆☆☆☆

“Dresses are ugly, poor quality, bear no resemblance to...”

Written on: 24/08/2014 by Kearnscs337 (1 review written)

Dresses are ugly, poor quality, bear no resemblance to the picture or the size requested and there are no returns despite there being a UK returns address. DO NOT BUY FROM THEM EVER, THEY ARE CHEAP FOR A REASON! You will never get your money back... you have been warned!… Read Full Review

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Kd87's Comment

Written on: 27/08/2014

I have bought 3 dresses from this company and they have fit well and looked exactly the same as pics. Really annoyed they have gone down hill as I was just about to purchase another dress from them!! Any recommendations of other good sites x

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★★★★☆

“Great service, good quality”

Written on: 20/08/2014 by Lrankin20 (1 review written)

I received this order the day after I made the order- I was over the moon! You can tell it's not exactly the same as the designer version and not the same quality but for £130 cheaper what more can you ask?! Zip is slightly dodgy but overall I'm pleased with the product and incredibly pleased with the fast service. I will definately be using this site again!… Read Full Review

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★☆☆☆☆

“Avoid at all cost”

Written on: 09/07/2014 by Zackery494 (1 review written)

Bought dress for daughter prom ,when she put dress on it was not the size on the label __NOT EVEN CLOSE !!!! One unhappy daughter It is rare for me to be scammed however it happened on this occasion. Avoid company at all costs, contact number is in the USA never answer phone and furthermore never reply to emails. Lesson learned (there is a reason why the dresses are so cheap it seems to good to be true, you know the rest of the saying)… Read Full Review

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★☆☆☆☆

“Terrible”

Written on: 22/06/2014 by KimberlyHollis362 (1 review written)

The dress I ordered in April arrived quickly but was a completely different colour than advertised and see through. I sent it back the next day and 2 months later I still haven't received a refund. They are also ignoring the 4 emails I have sent. Shame on them for scamming innocent people out of hard earned money and shame on social media websites for displaying adverts for this company… Read Full Review

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★☆☆☆☆

“DO NOT USE THIS COMPANY!!!! ”

Written on: 20/06/2014

Please be warned, do not use this company which is entirely based in China. Although the website looks very nice and highly professional, it is not. Although they deliver the dresses to your home (well, they did in my case), the addresses on their website do not exist, there are no Headquarters in the UK, there is no telephone number and the dresses are cheap replicates of existing dresses. Colours are really not the same (not even slightly). Getting your money back is almost impossible and… Read Full Review

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★☆☆☆☆

“Do not order anything from the above company!! I...”

Written on: 09/06/2014 by angiebriggs (1 review written)

Do not order anything from the above company!! I ordered a dress which arrived quickly but I needed a replacement - they gave me a return address but that was a month ago and I haven't received another dress, or a refund AND they haven't replied to any of the emails that I have sent either to their customer service department or via their website. Their website says they have moved and their phones are down. Right now I have no money and no dress!! DO NOT ORDER FROM THEM!!!… Read Full Review

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★☆☆☆☆

“Disappointed ”

Written on: 05/06/2014 by Poleperfection (1 review written)

First dress I ordered arrived next day and was lovely As I was pleased I ordered again but nothing arrived No reply to any of my emails I messages them on face book but no reply instead they blocked me from the group I noticed all comments from girls asking where there items were had quickly been removed … Read Full Review

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Poleperfection's Response to Poleperfection's Review

Written on: 05/06/2014

Don't ever buy from want that dress

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★☆☆☆☆

“Fake, Mirror Company”

Written on: 01/06/2014 by member2014 (1 review written)

Please do not by from this website. The page looks like a real store from the UK, it isnt. It is not possible to return your items or get a fefund if anything goes wrong. The dresses are not hand made, the clothing is copied from real designers. The items will be made to look similar but are not the same.We bought a dress for £125, they sent a dress that looked similar but was 2 sizes out from what we ordered. Tried to contact the site multiple times, no response. No phone numbers to call… Read Full Review

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Singlemom2014's Response to member2014's Review

Written on: 02/06/2014

I think it is deceptive they lead you to believe it is a UK website. I also had a similar outcome. If I had any idea I was dealing with a non uk Company I would not have ordered.

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Rhim81's Response to member2014's Review

Written on: 05/06/2014

I am in the same situation myself. Returned the dress but I've had no refund! Sent multiple emails as no phone number but nothing! I am looking to take this further. They shouldn't be aloud to get away with thus any longer.

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Member2014's reply to Rhim81's Comment

Written on: 08/06/2014

Exactly the same Rhim81. They basically sent a dress that was 9 inches smaller than the measurements on the order and receipt and then claim nothing can be done about returning it or even get the correct replacement that we ordered. They do not make the dress per order, the dresses are fake replicas. I wouldnt even be bothered if they had at least sent the correct size or even a size close to what was ordered.

The fact you can order it, get sent something which is 2 sizes less than what was advised and then basically get told to go away is shocking. Its not even the cheap materials that fall appart, I just want the size i ordered. Some dodgy factory in China have brought me in under false pretenses and then just robbed me blind. I wish I had read the reviews first. I will learn my lesson and can get over it but i have written a review to help others and to stop them from falling into this trap. Can you please update on here if you do hear back from them? I am not sure what I can do as you cant contact them and they are not actually in the UK. I would really appreciate it

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★☆☆☆☆

“HORRENDOUS DO NOT BUY FROM HERE”

Written on: 24/05/2014 by qgMcLain180 (1 review written)

If only I had read a review... I ordered dresses for bridesmaid dresses and I am completely FURIOUS about the way the company has dealt with my order. Firstly they took far longer than expected to arrive so I had to chase the delivery. When my bridesmaids tried on the dresses they were shoddily made and did not fit like they were supposed to judging by the picture on the website. When I tried to return the dresses I emailed them to ask for a returns address and was asked numerous questions on… Read Full Review

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★☆☆☆☆

“Liars”

Written on: 21/05/2014 by Sherwood149 (1 review written)

This site looks genuine and the dresses look lovely and reasonably priced. I decided to order my daughters prom dress from them . It was only when I had paid for the dress and received an email thanking me for purchasing from them that alarm bells rang. The invoice was from a different company and the delivery dates where more than stated on there website. I then within 24 hrs of purchasing the dress looked for a contact telephone number so I could try and speak to an advisor and put my worries… Read Full Review

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★★★☆☆

“This review is only to put people's mind at peace! ”

Written on: 10/05/2014 by 379Holder (1 review written)

So I ordered a prom dress from here without reading the reviews. The website looks really professional and I've also spoke to them on the website and nothing seemed dodgy. It's only after I googled extra reviews (after ordering) that I had seen such negative reviews about the quality of the dress being bad etc. nearly had a heart attack reading them and was really not looking forward to prom anymore. My dress came today and I was very ecstatic to see that it did look like the picture. The… Read Full Review

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★☆☆☆☆

“ Ridiculous, never again”

Written on: 04/05/2014 by imvictoriaxx (1 review written)

Never again will I be ordering off this ridiculous website, terrible customer service and clearly enjoys ripping people off. Came a day before it should have which is the only advantage to it. My dress looks nothing like the dress on the website and I emailed them about I sending them the pictures and they said they don't promise it will be the same, the beads on my dress are tacky and they just put the bra part in where ever they felt so they are uneven. Looks although they couldn't be… Read Full Review

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★☆☆☆☆

“Very disappointed”

Written on: 03/05/2014 by Disappointedcustomer1 (1 review written)

I was suppose to receive my daughter prom dress by May 3, 2014 and they never sent an email saying they were running behind! I emailed them and they said it will ship out by May 6th! Her prom is May 9th...this is what I get for order from over seas! They will never receive another dime from me! I asked them for overnight shopping and there response was three day shipping...really when it's your fault my child doesn't have her dress?? They do not have live support as the website states!… Read Full Review

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Iamvictoriaxx's Response to Disappointedcustomer1's Review

Written on: 04/05/2014

Not worth the money anyway, I got my prom dress off there arrived on Thursday nothing like the picture looked tacky and they are giving me flattering comments to avoid answering if I can send it back and get my money back, also they are from Hong Kong so trading standards can't do anything. Never again I will be ordering anything from them, also need to try get the dress fixed for my prom next month. False advertisement and ridiculous customer service.

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★★★★☆

“Alright quality”

Written on: 02/05/2014 by KiraRobles (1 review written)

After reading many reviews, I was worried that the prom dress I had ordered was gonna be really late and bad quality. It came only 6 days late and even though it had differences to the picture, it was the right colour and style. I've tried it on and it fits perfectly. I wouldn't order there again though because the dress doesn't look exactly how I wanted it to for £80 worth of dress. I am going to wear the dress that got delivered as everyone has said it looks amazing. Before I made my… Read Full Review

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★☆☆☆☆

“I'm from the United States. I ordered a prom dress...”

Written on: 18/04/2014

I'm from the United States. I ordered a prom dress from this website back in February. Now I must tell you that before I actually ordered the dress I checked reviews for the website and they were all good reviews, well obviously I didn't look hard enough. So I placed the order and I expected the delivery to come in 30 days because it was coming from the UK to America and last time I ordered something from the UK it took about 40+ days and went all the way to Hong Kong. Ever since February I… Read Full Review

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★★★★★

“not a scam”

Written on: 04/03/2014 by Brentonx8 (1 review written)

i was in a panicked after ordering a dress before reading these reviews so i started inundated them with e mails .every single one was answered and very reassuring .4 weeks after i placed the order my dress arrived and it is perfect. the only difference from the picture is the colour is slightly more red than burgundy but the dress itself is beautifully made a and fits perfect. i would 100% order again… Read Full Review

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Poleperfection's Comment

Written on: 05/06/2014

I ordered from them 2 . First dress arrived next day and was lovely
Ordered again dresses never arrived no reply to any of my emails
Then blocked from there face book group :( shame cos I would of ordered more items
Now trying to get money back from credit card company

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Poleperfection's Comment

Written on: 05/06/2014

I ordered from them 2 . First dress arrived next day and was lovely
Ordered again dresses never arrived no reply to any of my emails
Then blocked from there face book group :( shame cos I would of ordered more items
Now trying to get money back from credit card company

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★☆☆☆☆

“they show you pictures of amazing clothes but what...”

Written on: 13/02/2014 by chazel (1 review written)

they show you pictures of amazing clothes but what they send in the post after paying a lot of money for those dresses is nothing shot of shocking. The quality was so bad I wouldn't even wear it going down the road. The fitting was far from the average sizes found in retail shops. The box completely gave off how cheap and tacky the company is with a simple and plain drawing on the box, no receipt or invoice for the things bought. Even on their website there is no address or location as to where… Read Full Review

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★☆☆☆☆

“Bought dress from honkong Came through DHL..as a...”

Written on: 18/11/2013

Bought dress from honkong Came through DHL..as a courier..holding my item back..without a good reasons..if i have to pay duty..than let me know..dress cost £58..postage &handling £15..total paid £73.never deal with DHL again as a company..most horrid exprience of my life..As a International company..becareful with there dealings people..be warned… Read Full Review

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