Written on: 04/05/2014 by imvictoriaxx (1 review written)
Never again will I be ordering off this ridiculous website, terrible customer service and clearly enjoys ripping people off. Came a day before it should have which is the only advantage to it. My dress looks nothing like the dress on the website and I emailed them about I sending them the pictures and they said they don't promise it will be the same, the beads on my dress are tacky and they just put the bra part in where ever they felt so they are uneven. Looks although they couldn't be bothered making it properly. Also the company is based in Hong Kong so trading standards can do nothing about it because it's outside the UK. Emailed the company explain my problem about the dress and also asking if they could give me my money back as the dress still has tags on it and is in the same condition they sent it to me, so they asked me to send them a picture so I put both pictures of the dress I got and the one on the website and they were giving me flattering comments like your so stunning when wearing it and it looks lovely on you avoiding my question so I then asked for another dress sent out and they now have stopped replying, no having to see if I can get the dress fixed for my prom next month, would advise no one to buy of this website as they only care about making money and not actually making their customers happy and ripping people off.
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