Written on: 07/05/2013
I order a dress form these and it states you will receive a email confirming your order within 12 hours it has now been 17 days and still no email. I have emailed them twice now and still no response. When I ordered the dress I didn't set up an account but when I tried to do this it said I had n wouldn't let me log in so I went on forgotten password and they said they would send it by email and still waiting . They took the money from my account within 2 days of placing the order but the name on my statement was shine.co.uk. My daughters prom is in 2 weeks and I am getti worried now I have tried the dhl to see if they can track my order by my postcode cause I wasn't given a tracking number and they didn't have anything for me. My order should be here tomorrow can't see that but if it doesn't then I am going to go to the police.
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