Do not use this company

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★★☆☆☆
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  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Dresses Online - www.dressesonline.co.uk

★☆☆☆☆

“Do not use this company”

Written on: 27/03/2013

Stay away from this company. I ordered a dress for my daughter's prom. Ordered 12th Feb arrived mid March. I ordered a standard size so it was not made to measure. However, the top and bottom of dress are two different colours. I have emailed constantly - I send the same emails ten times over as it seems to be the only way to receive a reply. They asked for a pic which I sent and I have now waited 4 days and still no response The customer service is the worst I have experienced. It is very frustrating and I cannot find a phone number. I am still waiting. Feel annoyed with myself for not reading reviews first but the webisite looked so professional. Don't be fooled, if you buy and you are not happy you will not get your money back easily.

Read the reviews and then make a decision - I made the wrong one.

  • prom dress

    Goods purchased & cost

  • A few weeks late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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