Written on: 25/11/2012
I recently had an incomplete order from Dorothy Perkins and after 5 emails and 3 20 minute phone calls later I finally received an actual response rather than their previous automated responses. They were still "looking into matters" I had to wait over 3 weeks to finally be refunded after getting several confusing responses. I t was so frustrating when my matter was being dealt with by different people who quite frankly didn't have a clue what to do! Highly disappointing!
As rated by our community of reviewers
" Very good " Read More
" Where is my order??? " Read More
" Didn't give a refund even when they were at fault " Read More
" Such appalling Customer Service " Read More
" First class service " Read More