Shopping experience

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  • Customer Service

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Guest's review of Dorothy Perkins www.dorothyperkins.co.uk

“Shopping experience”

Written on: 19/10/2012

Went into a store to be greeted by two members of staff one at each end of the store having very loud discussion. when my daughter went to take an item off a rail she was brushed aside by staff member hanging clothes back on the rail. When it came to paying for an item there were two staff members on till and two or three customers waiting. Having served one customer the staff member wandered off for a chat with the customer whom she obviously knew leaving another staff member having to come to the till to take over. Overall the shopping experience showed that training and professionalism are not at the top of This stores agenda

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