Never again

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  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Dorothy Perkins www.dorothyperkins.co.uk

“Never again”

Written on: 20/07/2012

My order is 12 days late already. I lost hope that I will ever receive my package. None replies to my emails either. This company is a joke.

  • Goods purchased & cost

  • Still waiting

    Delivery

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Nicolewai's Comment

Written on: 20/07/2012

Agree! Late Order + irresponsible customer service! I placed the order on 8th July, n the auto-message told me that I will receive my order no later than 13 th August , I wrote to them ask the status of my order,they just revert with this formatted long message of how long each type of delivery may take.

The ridiculous message from them is:
f your order is being delivered to an address outside of the UK and was ordered on Standard Delivery, we would ask that you allow a minimum of 2 weeks for your parcel to reach you.

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