DELIVERY AND CUSTOMER SERVICE IS DISGUSTING!

Click here if this is your business
★★☆☆☆
1.8 / 5
23% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Dorothy Perkins www.dorothyperkins.co.uk

“DELIVERY AND CUSTOMER SERVICE IS DISGUSTING!”

Written on: 26/06/2012

I've ordered 3 times from the website and paid express delivery (next day or nominated) all times. EVERY single time, the items have arrived 2-3 days late. I've called and email them and they can't give me a reason why the items/parcel is late.

My fiance also had the same problem, and they said they would deliver the day after he called and he cancelled the order. THEN the items were STILL delivered even though they had been cancelled.

The same happaned to my mom back in April, and she ONLY JUST recieved her refund in full.

Disgracefull!

  • Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

Visit dorothyperkins.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
dorothyperkins.co.uk