WORST CUSTOMER SERVICE EVER

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lilie's review of Dorothy Perkins www.dorothyperkins.co.uk

“WORST CUSTOMER SERVICE EVER ”

Written on: 14/05/2012 by lilie (1 review written)

It's been a month and I haven't got my order yet! What's even worse : I contacted them 3 times already and they didn't even contacted me back. Suffice to say, their service is terrible. DO NOT SHOP WITH THEM.

  • Goods purchased & cost

  • Still waiting

    Delivery

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Guest's Response to lilie's Review

Written on: 17/05/2012

I am so much in agreement. A month and they have been saying the courier company has a backlog (HERMES that is!).

Called thrice and placed on hold for 30 minutes atleast! Have now requested a refund. Am very disappointed with DP service and delivery.

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