Worst Delivery & Customer Service

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Rajula's review of Dorothy Perkins www.dorothyperkins.co.uk

“Worst Delivery & Customer Service”

Written on: 23/04/2012 by Rajula (1 review written)

I ordered 2 dresses online, but I got a delivery of someone else's order 3 weeks later! Tried to phone customer service and I was 20th in the queue- was there for about half hour and gave up. Emailed them and still after 2 & half months they still have not sorted it out. Tried to call them again and it was constantly engaged! There is no other phone number to call and they still haven't refunded my money. Worst service I have ever seen!

  • 2 dresses approx £20

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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