Worst service ever

Click here if this is your business
★★☆☆☆
1.8 / 5
23% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Dorothy Perkins www.dorothyperkins.co.uk

“Worst service ever”

Written on: 20/04/2012

I often shop in Dorothy Perkins stores but as I am abroad at the moment, I ordered online. Almost two months on, still no order, just a number of unanswered emails to customer service. After placing a comment on DP Facebook website, someone finally got back to me, but a month later, still no order, just a number of unhelpful emails in which they tell me that they are "investigating the matter with the couriers". No response to my request for a refund. I have now filed a Chargeback request with my bank.
International customers, be warned and do not order from Dorothy Perkins. I certainly won't shop with them, either online or in store.

  • Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

Visit dorothyperkins.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
dorothyperkins.co.uk