Don't waste your money here

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★☆☆☆☆
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  • Customer Service

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Guest's review of DirectSight - www.directsight.co.uk

★☆☆☆☆

“Don't waste your money here”

Written on: 08/04/2013

Just before you go and order your cheaper glasses please read the following.

Waited 2 MONTHS for these rimless glasses after about 10 emails and 2 phone calls the VERY low quality glasses came with the holes not drilled evenly.
When i complained they said send them back and we will adjust them --- how can you do this when the holes don't line up I said.
So I sent them back for a refund as they said they would only replace the lens they mucked up with inferior ones.
And guess what they refunded me HALVE THE MONEY, because in their contract it states refunds on the frames only.
To sum up.
1 delivery takes for ever
2 poor quality product
3 Surly unhelpful staff
4 Poor refund (small print)

So I can save you money and a lot of time by advising you to go to your opticians get your glasses fitted properly and not use this useless company.

  • Goods purchased & cost

  • A few weeks late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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