Absolutely awful, do not go near

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★☆☆☆☆
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  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of DirectSight - www.directsight.co.uk

★☆☆☆☆

“Absolutely awful, do not go near”

Written on: 23/11/2012

Waited weeks after ordering. One pair of two failed to arrive. The other was unusable, due to massive internal reflections - gave me a blinding headache almost instantly.

Followed returns procedure to the letter, but despite promising "Full 30-day Moneyback Guarantee: If you're not entirely satisfied with your purchase for any reason, we will refund the full amount for up to 30 days after your order.", they have dragged their heels and failed to answer communication.

Over a month after I returned the glasses, I am still waiting for a refund.

I would never use this company again, and I recommend you avoid like the plague.

  • 2 pairs of glasses ~£130

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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