DIY Dress Reviews - www.diydress.co.uk

★★★☆☆
2.5 / 5
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★★★★★

“Beautiful evening dress”

Written on: 26/11/2014 by Joanne_1990 (1 review written)

I absolutely love my dress I was slightly worried after reading some negative reviews but my dress is perfect the details is fabulous the top is covered in beads and sequins and looks really beautiful. I had the size custom made and sent in my measurements and the fit is just lovely. The communication is really good and my dress arrived wiithin 4 days after despatch and I'm in Birmingham England so that was extremely quick! The only one thing slightly negative to say Is that the dress is… Read Full Review

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★★★★★

“Amazing dresses for my bridesmaids,many thanks”

Written on: 26/11/2014 by Emily586 (1 review written)

Dear DIY dress team, i wanted to say a huge thank you for the outstanding service you have provided to me in the search for my dress.I received the dresses and they are amazing. Sorry for the late review.I'm speechless.The bridesmaid dresses look alike and the color are the same, the flower girl dresses are amazing. Thanks very much!!! I will send you some photos of the dresses. Thanks a lot & keep it up… Read Full Review

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★★★★★

“amazing diy dress company”

Written on: 29/10/2014 by copelj (1 review written)

I cannot rate this organisation highly enough for attention to detail, meeting my every additional request, going above and beyond for customer service, and a superb quality garment received within the timescale indicated. I will certainly use them again and will recomend to friends. I even received an extra piece of material to make myself a matching stole with!!!… Read Full Review

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★★★★★

“Fantastic Service, Great Quality and Fast”

Written on: 29/10/2014 by rachelm1984 (1 review written)

I firstly contacted DIY Dress due to being let down by a differrent supplier, I was very apprehensive about ordering, but the team put my mind at rest. They assured me that they could meet my expectations of a custom made wedding dress and that all the detail could be done. I placed my order, along with a bridesmaid dress, three flowergirl dresses and a couple pairs of shoes. They contacted me several times to double check the measurements I had provided and confirm colours. They really settled… Read Full Review

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★★★★★

“WHAT A FANTASTIC DRESS I'M SO THRILLED”

Written on: 28/10/2014 by JacJac13 (1 review written)

I was looking for a particular style and found the live chat facility very helpful. My friend measured me following the on-line instructions which were very clear. I was apprehensive as although the cost was cheaper than ready made dresses it was still quite costly. The dress arrived much quicker than I expected, I paid extra for a express delivery, it fitted like a glove. I feel a million dollars in it and can't wait for the big occasion it was ordered for. I will post a picture after our… Read Full Review

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★★★★★

“very happy about the wedding dress”

Written on: 07/10/2014 by Minal666 (1 review written)

Dear diydress Thank you for the quick respond ,I recently had a lovely wedding dress made by the lovely ladies t DIY dress, a very big thank for you & your team , my sister was very happy about the dress, everything perfect .The service was massively fast and the ladies were really helpful answering all my questions! hope she will be a pretty bride with your wedding dress .we are looking forward to do more shopping with your great team , thank you very much again… Read Full Review

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★★★★★

“Many thanks for my gorgeous dress”

Written on: 26/09/2014 by Shirley666 (1 review written)

Hello Thank you. I received my dress,dress arrived earlier than expected and it's looks gorgeous,very pleased with the service of the DIY team. the staff were very helpful and responsive whenever I contacted them. The quality of the dress was superb and it looked near enough exactly the same as the picture Many thanks for your good work.I appreciate your hard work. shirley… Read Full Review

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★★★★★

“My beautiful wedding dress”

Written on: 22/08/2014 by louisew619 (1 review written)

I have ordered my wedding dress from diydress.co.uk.Today I picked up my package and immediately unpacked and I must say that I AM SO THRILLED about my wedding dress! It looks just the same as shown in the pictures and it fits perfectly! I am so in love with my wedding dress,You've made me so beautiful on my coming wedding day! I'm so happy.I would easily buy anything from this web site again!!… Read Full Review

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★★★★★

“I love my dress”

Written on: 18/05/2014 by HaneenFarrell (0 reviews written)

I have to say how nervous I was after ordering the dress as I found a lot of bad reviews.But,I couldn't be more happier with my dress.The quality is really good,well finished dress a with good structure.I couldn't be happier.Cannot wit to wear it… Read Full Review

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★★★★★

“What a wonderful dress”

Written on: 06/05/2014 by VictoriaKader (1 review written)

My wedding dress is really beautiful.what i like most about this dress is how light it is.it isn't heavy at all. Its like wearing a sun dress, i can move really easily with this dress on. The material is really light.perfect for a summer wedding. I will for sure be buying more dresses from diydress… Read Full Review

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★★★★★

“Very impressed,wonderful dress”

Written on: 24/04/2014 by AmyN. (1 review written)

I got my dress earlier than I expected and it is absolutely perfect. I was only disappointed when I had to pay 20 pounds postage while the dress is no more than 50 pounds. But that dress is much more worth I think! When I tried it first time I forgot about the price. Absolutely gorgeous!!! I'm very happy of the lovely dress I received and their quick responds for my every contact. Really good service:) … Read Full Review

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★★★★★

“My amazing wedding dress :) ”

Written on: 18/04/2014 by Collier190 (1 review written)

I ordered my wedding dress ten decided to read reviews on this site about diydress.co.uk I was a little nervous about what I woul recieve but when it came I had no regrets, it's beautiful. More than I could have asked for, the problem is most people that have a good experience don't tend to write reviews so you will find a lot more bad reviews than good ones. They were always online to chat to if I needed to know anything, delivery was prompt. Very pleased bride to be :)… Read Full Review

Floqhwa's Comment

Written on: 23/06/2014

Waw!! I ordered a pearl pink lovely prom dress but was also nervous as people were discouraging me for doing that and at some point my bank cautioned me for such a transaction as they felt this company had no face and you cannot even locate it and the people that you deal with keep changing their names: that is scary I tell you, especially when you have paid the company your money - hey!!! However, when the dress arrived I asked my aunt to open it for me - guess what, it was gorgeous and I would not change it for anything. Honestly I am a happy customer. Cheers girls.

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★★★★★

“i stupidly believed the bad reviews ”

Written on: 18/03/2014 by MRSKG2B (1 review written)

the worst thing you can do is believe everything you read, the day my dress was due to arrive I though id have a look at some reviews. they completely ruined the experience of buying a wedding dress. I received a text saying my dress had been delivered and I was dreading it, I got home and opened the package and instantly was crying in fear of what it would be like thinking it would be made of polyester and a poor copy of what was advertised, I waited till the next morning to try it on with my… Read Full Review

Patfearn's Response to MRSKG2B's Review

Written on: 22/04/2014

Good for you. But the reason we write poor reviews is because we have received poor and shoddily made dresses from this rip off company. Then when you complain they refuse to honor their obligation to put right or refund.
They have ruined many special occasions and I hope yours isn't one of them

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★★★★★

“best buy”

Written on: 17/03/2014 by lawzie (1 review written)

I have ordered 2 dresses for my bridesmaid and I have to say I have not been disappointed! great service prompt replies will definitely use in the future. my bridesmaids are truly happy with them as well, although they were made slightly on the big side I prefer this. overall its a brilliant company… Read Full Review

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★★★★★

“Just received my wedding dress. I'm overwhelmed. DIY...”

Written on: 03/03/2014 by Deeno01 (1 review written)

Just received my wedding dress. I'm overwhelmed. DIY Dress made my dress to fit me perfectly the quality is lovely. Customer service was great they dealt with all my enquiries promptly. I would recommend this site to anyone, just make sure you take down all your measurements correctly and all will be fine. DIY stock affordable and desirable dresses, in my opinion, money well spent. Fantastic and stunning.Don't be afraid. They are the best of the wedding dress sites. Can't wait to wear my dress… Read Full Review

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★★★★★

“Go for it”

Written on: 22/12/2013 by SusiePonting (1 review written)

Just received my wedding dress. I'm overwhelmed. DIY Dress make it to fit you and they will make any changes you ask for. Fantastic. Don't be afraid. They are the best of the wedding dress sites. Go for it… Read Full Review

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★★★★★

“Excellent products”

Written on: 04/12/2013

DIYdress is a very good company for making dress, i ordered a wedding dress for my friends from the site,when we received the dress ,we cannot believe our eyes.it is so beautiful and it is the same as the website show,the quality is fantastic too,thanks a lot for making such a wonderful dress,i will buy other dress from your site in the future!thanks again!… Read Full Review

Diydress's Comment

Written on: 25/12/2013

Dear customer,we were very happy you love the dress,,thanks for appreciate our website and our service ,and if you have any problem ,you can contact us anytime.thanks for your time!



Regards
DIYdress Team

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Suzeed's Comment

Written on: 22/01/2014

Wow lucky you. A lot of other people have not been so lucky. Please visit diydress reviews on fb to hear about other peoples experiences. We have received dresses that are different colours, do not fit (too small or too big) some badly made. The service we received was terrible.

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Jas101's Comment

Written on: 30/01/2014

completely agree with this

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★★★★★

“Girls bridesmaid dresses”

Written on: 03/10/2013

After reading the reviews I was very nervous about ordering from this site, but thought for the price I'll give it a go!! I'm happy to say that the communication was brilliant & the dress arrived well before the due time, & looks amazing, so pleased with it. Bargain!!! … Read Full Review

Diydress's Comment

Written on: 11/10/2013

Dear customer,

we were very happy you love the dress,,thanks for appreciate our website and our service ,and could you mind to send some photos wearing the dress? We will offer you some coupons for your next purchase,thanks again ,and if you have any problem ,you can contact us anytime.thanks for your time!


Regards
DIYdress Team

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Dresshunter's Comment

Written on: 30/12/2013

Would you have any images of the dress you got? I was about to order 4 bridesmaid dresses prior to reading all these comments but now I am extremely nervous, as there are so many negative comments about the dresses looking nothing like what they had thought it would!!!

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Bulldog2950's Comment

Written on: 31/12/2013

Yes of course it's now just sat in my daughters wardrobe, unsure if how to upload photo on here, so if your happy to put your email address on I'll send you some pics!! All I can say is we went for it as ordering only one dress it didn't matter to much if it was slightly different to the web image but it was exactly as stated on the website!!!

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★★★★★

“Wonderful Bridesmaid Dresses”

Written on: 22/08/2013 by Traceyheath123 (1 review written)

After my debacle of a wedding dress From Dress Hope I was very aprehensive about ordering Bridesmaid dresses online. However they are truly beautiful, well made, came on time and a good fit. Can't wait for the girls to wear them on the day. I have no complaints brilliant service… Read Full Review

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★★★★★

“Dress well made, speedy delivery, good value for money”

Written on: 13/07/2013 by Smartalex (1 review written)

A-line Strapless Empire Beaded Bodice Floor-length Chiffon Party Dresses I was very apprehensive when I learned that the dress was coming from China. I was also not aware of 10% the import duty I had to pay to DHL for importing the dress. However, the dress arrived promptly, it is a perfect fit and it is very well made. It is quite heavy as it has a built in full length petty coat. They must be manning their customer service desk 24/7 as I received a prompt reply to all my queries. I am also… Read Full Review

Janetwakefield's Response to Smartalex's Review

Written on: 07/08/2013

hi,
id just like to say you are EXTREMELY lucky if this is the case.
i have to write a comment on this as myself and DOZENS of others of people have received a dress not fit for the dustbin.in my own case i ordered a red chiffon ball gown covered in tiny silver sequins with a sash at the back.what i actually received was a cheap tacky nylon dress with HUGE red sequins (the kind you get on a door curtain) with a broken zip ,sequins sewn wrong and half missing. the sash at the back was not central. my daughter was heartbroken.
the company do not want to know. you will certainly NOT get any money back. they are totally unscrupulous and unprofessional.
emails have been ignored, the phone not answered. i just hope others read this and dont risk it. as ive said you are very lucky and im pleased for you.....there has been many weddings, proms and other special events totally ruined by this company.
how they can sleep at night is beyond me!

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Smartalex's reply to Janetwakefield's Comment

Written on: 24/08/2013

I know I am extremely lucky. I was waiting with dread for the delivery. I only read their reviews after I placed the order. I get the impression that they realised that a scheme has a limited lifetime, and they attempted to rescue their operation. No doubt that if their reputation get too bad they can always open up under another name. I contacted them immediately after placing the order telling them about my concerns. They pleaded for a good review and promised that the dress will be of good quality. I feel very sorry for all the other people who have been affected - this was a close shave and in future I will be more careful where I buy from.

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Alecs85's Response to Smartalex's Review

Written on: 10/08/2013

Hi, I am very surprised by your review. As she said, you must be extremely lucky. You mentioned that the price you paid was a third of what you have paid in the UK for it. That's similar to what the customer support told me when I complained about the quality of the dress I received. He said I shouldn't complain since I only paid a fraction of what I would have paid for it in the UK. But reality is, for the 120 GBP I paid overall with taxes,because it was shipped from China, I actually would have gotten a much better one from French Connection or KM. And this is what I ended up doing in the end.

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