DIY Dress Reviews - www.diydress.co.uk

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★★★★☆

“My daughters prom”

Written on: 06/07/2013

Wow, wot a dress, absolutely lovey the quality was very good. Hand sewn on jewels. They even gave me a bag of spare jewels incase they came off. I used the made to measure and gave my daughter measurements. However the dress came back a bit on the large size. I had to pay for someone to take it in. I am glad it came back like this than to small. At least I could get it taken in. I couldn't believe the prices on this site, very reasonable and very good quality. The only thing I didn't like was… Read Full Review

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★★★★☆

“Childrens bridesmaid dresses - Wonderful!”

Written on: 02/07/2013 by burger43 (1 review written)

My three childrens bridesmaids dresses arrived today only one week after ordering them ! and I'm absolutely delighted with them! All three look as good as the picture on the website snd the little details were lovely! The dresses are all a bigger cut than expected but a fact that i'm pleased about, as my wedding is not until next year which gives me plenty of time incase the little ones grow more than expected. My only nit-pick would be the hem on one dress was slightly turned under, but looked… Read Full Review

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★★★★☆

“love it!”

Written on: 02/07/2013

loved the communication between the team and the consumer, very well detailed and good overall and made sure the dress came before the deadline as I asked… Read Full Review

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★★★★☆

“Dress to impress for Prom”

Written on: 28/06/2013

The dress was very pretty, detailed and the colour defiantly suited me. I really like the body shape though it was a bit to reaviling in some places. I would defiantly recommend this site to my friends and family for their special occasions. The delivery was quicker than expected and came in good condition with only a few of the gems loose which was easily manageable. The main problem was the size as it didn't fit that well and needed to be altered… Read Full Review

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★★★★☆

“Value for Money!!”

Written on: 27/06/2013 by Jeanibabe (1 review written)

I got my dress & was apprehensive as it was coming from abraod. Dress is beautiful & workmanship excellant. Only critiscism I would have it sizing - they are small made so I would order at least one larger size… Read Full Review

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★★★★☆

“Phew, what a relief!”

Written on: 27/06/2013 by banjollica (1 review written)

Ordered from DIY Dresses with some trepidation because of the reviews, and the ones after I ordered were even worse! My expectations were low because of this and because of the low prices compared with British-made goods. However, my dress arrived today and I am so relieved that it is really very nice. It is well made, with beautiful detailing, fully lined and has a built-in petticoat. There are some negatives - the colour (champagne) is deeper than I expected, but as I don't have to match it… Read Full Review

Stastas's Response to banjollica's Review

Written on: 27/06/2013

I'm so pleased for you that you were one of the lucky ones, we weren't at all, but we have one dress out 3 remaining to be delivered and this gives me hope

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Banjollica's reply to Stastas's Comment

Written on: 27/06/2013

I'll keep my fingers crossed for you - good luck!

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★★★★☆

“Gorgeous gown”

Written on: 27/06/2013 by BettinaW (1 review written)

My daughter loves her dress and it fits perfectly - exactly the measurements we sent in. The only thing was that I received a bill for taxes since it came from abroad which should have been mentioned as it adds to the price… Read Full Review

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★★★★☆

“Two really nice dresses - really relieved”

Written on: 24/06/2013

Ordered bridesmaid dresses for 2 fussy teenagers. I had read some poor reviews so was very worried but went ahead as I loved that I could order different dresses in the same colour and loved the price. The dresses arrived today - 3 weeks after I placed the order which was much earlier than I was expecting. Both dresses are really well made - they are fully lined, with concealed zips and boning in the bodices. The material is nicer than I expected (one was chiffon and the other taffeta). The… Read Full Review

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★★★★☆

“Sooooo happy!!”

Written on: 14/06/2013

I am so happy with my dress. I had a custom dress made from this website and it arrived today (10 days earlier than expected), the colour is exactly how I wanted it, the dress is made from fantastic great quality and overall it is great, The customer service is also very good as I sent frequent emails enquiring about my dress. I would defo recommend this to everyone!… Read Full Review

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★★★★☆

“Lovely dress, custom made but was too long.”

Written on: 04/06/2013 by CarolineMartin (2 reviews written)

The prom dress is a lovely fit other than the length which needed altering. I chose a dress with a lace up back to allow an element of flexibility in sizing. The built in bra is very good and secure. There was no problem with the express delivery. The dress came within the expected time scale and I was given a tracking code to follow its progress from China. Also the company respond very quickly to queries. The seams are generous and would allow the dress to be made bigger if… Read Full Review

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★★★★☆

“was worried but at last happy”

Written on: 03/06/2013

i like the dress....i had good compliments about it....very happy with it and i'm sure i will order again from your site… Read Full Review

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★★★★☆

“I was so worried after hearing so many bad reviews and...”

Written on: 03/06/2013 by LondonGirl14 (1 review written)

I was so worried after hearing so many bad reviews and learning that the company are based abroad and there English isn't always the best. I even almost cancelled my order but my dress came today (within 3 weeks of ordering) amd it's amazing, it's a little lighter than on the website but the material is very good. The only criticism is that it's a bit big around the chest so I'd advise ordering with exact measurements to ensure a perfect fit. Completely amazed by the dressed and would… Read Full Review

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★★★★☆

“Very good, exactly as asked and came on time. Great...”

Written on: 29/05/2013 by Chloecraze (1 review written)

Very good, exactly as asked and came on time. Great quality although the zip was very difficult to do up due to thickness of the material even though it fits… Read Full Review

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★★★★☆

“if you like gambling try them!”

Written on: 28/05/2013

I read with horror some of the feedback on here. I am also convinced that they get their own people to write reviews as there are a lot on here with broken English. I ordered a dress for my wedding next year which was on their reduced page. The website looks professional, however there are many spelling and grammar errors. The domain is a. Co.Uk which can be purchased by anyone from another country, in this case China. The whole thing is a big gamble. You only get somebody called queenie on the… Read Full Review

Victoria74's Comment

Written on: 28/05/2013

I would just like to say that i bought a dress for my daughters prom and the quality of the dress is excellent,and the service was also excellent and I will be recommending your company to my friends and family.I will be uses your company again.my over all review is a 100% and my daughter is a very happy 16 year old girl and she so happy with her new dress.thank you very much for all you have done,and all your hard work.
Victoria finney

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★★★★☆

“Beautifully made and fast service”

Written on: 23/05/2013 by Sunshine_State (1 review written)

There seems to be a lot of very unhappy reviews about this company on here. However, when my daughter's prom dress came a couple of days ago, she was thrilled with it. We had it made to measurement, as my daughter is very slim and on our part we allowed an extra inch around the waist just in case it came up small. When she tried it on it fitted beautifully - we may have to it in a little at the waist, due to our calculations, but otherwise we couldn't fault it at all. The workmanship and the… Read Full Review

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★★★★☆

“relived and pleased”

Written on: 23/05/2013 by susanwilliams (1 review written)

I was dreading having to resort to ordering my daughter's prom dress with the plethora of online prom dress companies. I was warned by the prom dress shops that they may be bogus sites and that if we did physically receive our purchase that there was a possibility it may smell of fish!!! However, although I had to pay an additional £17.50 to UPS which I wasn't aware of, I was relieved to have it in my possession and with a little tweaking on the shoulder strap, it did fit my daughter and she… Read Full Review

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★★★★☆

“I WILL KNOW TMRW -”

Written on: 19/05/2013 by Patricia 2012 (2 reviews written)

First of all I would like to say that I am Brazilian living in London for a good few years and like loads of Londoners English is not my first language and it is not perfect as you can see. For some of the SNOBS below who think that some reviews are fake just because the English is not well written (REALLY!!!),that is one of the most stupid thing I ever read, Do not forget that loads of English speakers are unable to speak good English not to mention write, same happens in my country.You… Read Full Review

Blackbelt's Response to Patricia 2012's Review

Written on: 19/05/2013

First off all I am one of the customers who had bad service from this Company and they DO NOT put things right and don't want to know when things go wrong. It doesn't matter how much the dress was you expect to get what you pay for and when things go wrong get good customer service to try and put it right. I find it hard to believe that you would leave any good feed back for a dress you haven't even got yet! The Company still advertise as UK based and if you have the time to read all the small print then it is you who needs to get a life and stop insulting all the good hardworking people who have been let down!!!!!

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Patricia 2012's reply to Blackbelt's Comment

Written on: 19/05/2013

As much as you have the right to state the awful service you had other people have the same right to state what went right.As I said I will come back here to inform how good or bad my dress is. I am as much hard worker as anybody here and will get annoyed if my dress is rubbish. My initial point on writing here was that some people are spending more time judging how some reviewers write making other people believe that the review was fake just because the English wasn't great than respecting their opinion.Regarding the compAny not being based in Uk I have every on line conversation transcript and sent to my email and one of them informed that they are based in China because I asked not only that but the Ups tracking also says that the first stamp was in China. Also it doesn't matter if they are based here or not as long as they give me a good service, and as I said before most of the stuff we buy are from china Anyway. Just because somebody did not have a good service doesn't mean they can criticise other people opinion !!

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Blackbelt's reply to Patricia 2012's Comment

Written on: 19/05/2013

I am not saying that you cannot have an opinion just that you not only called people snobs but told them to get a life just for stating the truth about this company. Every time there is a bad review about three good ones follow which is a bit of a coincidence. Good luck to you if your dress is good but it still doesn't take away the bad customer service and upset they have caused to a lot of people.

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Patricia 2012's reply to Blackbelt's Comment

Written on: 21/05/2013

If you read my review properly you will know that I did not call everybody snobs if you are so offended that you had to reply specific to my e-mail this might apply to you but the snobs I was talking about are the ones that judge things by the way they look, In this case some people are so annoyed that the whole thing was rubbish that they started to say that the review was fake because the English wasn't well written. If you are this type of person I only feel sorry for you but I will not change my opinion about it. There are some bad reviews below and they only mention their experiences without having to comment on each one of the other reviews telling that they are fake. As I said I was going to complete my review here I am, and for your information I will not use my dress, I did not like it and it is exactly what everybody was saying here, the quality is bad and I am not sure if is only happening with them or with every one of these chinese companies but I don' t think they can make each dress right. The dress itself is ok but it's clear that they took a bigger number let's say 16 and tried to make look like 12 result: Rubbish. It was my first and my last time buying online. they were very fast but no quality. I had bad CS with them ( queenie) too but as I said I wouldn't care as long as I was happy with my dress which did not happened. I will give it for charity and will have to sort out another dress. And I will put another review up there with no stars for quality just so people know . As I said from the beginning I would tell the truth about my dress and I did. DIY sorry I would only support your company if I was satisfied with my dress. You just won one more bad review here on twitter and facebook. I will post the picture of my dress so I can prove that what you sent is a joke.

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Diydress's Response to Patricia 2012's Review

Written on: 20/05/2013

Hi,
Thanks for your support,and thanks for your understanding our job,thanks again.

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★★★★☆

“Lovely Prom Dress”

Written on: 18/04/2013

Daughter's dress arrived today and she loves it . Customer service was good and we were kept informed . The dress arrived earlier than expected .Would recommend this website . Tina… Read Full Review

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★★★★☆

“Gorgeous dress ”

Written on: 05/04/2013

Ordered my wedding dress , had found they wer advertising the same one at a small fraction of the price so I was willing to risk it for the small price , I was open minded till it arrived , which it did yesterday in the exact time stated , given its not identical to the picture shown but it is a very close match and I'm extremely happy with the dress I have received the stitching and design of the dress are spot on and having saved me £**** I may consider choosing my bridesmaid dresses from… Read Full Review

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★★★★☆

“Lovely”

Written on: 02/04/2013 by Sb6688 (1 review written)

Ordered my three bridesmaid dresses from DIY dress about a month ago. After I ordered them and paid I heard afew bad things about the company, then I received an email coming from somewhere like china. So I did some research and then found this website and started to worry. I emailed them about my order and got a reply straight away saying the dresses where nearly ready for shipping. I received my dresses today and they are BEAUTIFUL I love them. Just what I wanted, right colour and sizes… Read Full Review

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