DIY Dress Reviews - www.diydress.co.uk

★★☆☆☆
2.5 / 5
36.7% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
DIY Dress www.diydress.co.uk - Ask a question now

Media Gallery for DIY Dress www.diydress.co.uk

DIY Dress www.diydress.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★★★☆☆

“Beautiful elegant and stunning ”

Written on: 06/07/2014 by ReneSharp (1 review written)

Right so my dress has come and I've tried it on gave it to the tailors because it's long but I ha expected it to be long..my neighbour and I had ordered from the same website now I haven't worn it to prom yet but everyone who have seen pictures have mentioned how stunning it is and I agree. Online ordering is something you have to read properly! But I'm actually really glad and satisfied with the results just waiting for prom now; eeeeeek! So excited x padding on chest is big but hey ho I will… Read Full Review

Report this review
★★★☆☆

“Good, helpful but not amazing”

Written on: 28/06/2014 by Lyon160 (1 review written)

I heard this site off my friend and her prom dress came months before mine and it was fantastic so me and my dad went online and found the website and I order this stunning black dress with a heart neck line and strapless and worn it was stunning I loved it however the night progressed and then my friends dress this beautiful ball gown began to fall apart the bow kept falling off and then soon after the crystals on my did and we were shocked being young we jusy thought it was us but it wasn't… Read Full Review

Report this review
★★★☆☆

“Beautiful dress - but be careful! ”

Written on: 09/07/2013

I stumbled across DIYdress.co.uk when I was looking for an evening dress for a May Ball. I looked up all of the dresses and found one I loved, so I went ahead and ordered it to be custom made, therefore arriving in the time the website states. So I waited and waited...it was nearing the time the website said, so I went on Live Chat on their website, reminded them about my dress and when I needed it for and they said it would definitely be here for that date. I decided, out of curiosity, I would… Read Full Review

Report this review
★★★☆☆

“Fairly satisfied with the dress! ”

Written on: 06/07/2013 by Abbiex1996 (1 review written)

My dress came absaloutly beautiful! Exactly how I imagine, however the strap at the back was 4 inches too big and the dress quite baggy. However, once my grandma had altered the dress, it looked lovely! Delivery time was great, came earlier than expected! Price was cheap, overall was fairly satisfied… Read Full Review

Report this review
★★★☆☆

“Ask for colour swatch”

Written on: 21/06/2013

Bridesmaid Dresses nicely made but wrong colour Apple/Leaf green rather than Sage with a 'green bile coloured lining & sash. Once sashes removed looked Ok. Order a size bigger as very small fitting can take things in but will be difficult to let out. Not a UK company but 6 dresses arrived within weeks & no complains about payments… Read Full Review

Diydress's Comment

Written on: 21/06/2013

Dear Customer,

Thanks for shopping with us and share your own experience here . Thank you so much for your kind suggestion for others.

I suggest when you order the dress, you should check our size chart carefully. And compare it with your own size, if you can not find a suitable one, you can choose custom made, we can make all dress according to your own size. And for the color we are make the dress according to our color chart, if the dress you received have a great color deviation you can contact with our customer service.

Thank you so much for your feedback.

Kind regards,
DIYdress

Reply to this comment
Report this review Read 1 Comment
★★★☆☆

“It seems I was lucky :)”

Written on: 11/06/2013 by Hunnybunny (1 review written)

Well I ordered my prom dress without looking were it was actually based as with the web address.co.uk I presumed it was based in the UK, unfortunately not its in hong kong apparently! After reading review today I was very nervous about my dress not being right and was very worried in case it wasn't what was shown as there is so many bad reviews. it was delivered today and I was made to pay£26 tax for delivery or whatever, which is a hidden cost that I wasn't aware of I am not very happy at all… Read Full Review

Report this review
★★★☆☆

“my dress came today in 3 weeks ”

Written on: 30/05/2013 by elzk (1 review written)

the dress came within 3 weeks which was great was actually really happy with it. however the measurements didn't really match up well and i ordered one with gems and got sequins still nice but not what i ordered. its really long and the bust is too big so now i have to get it altered. to be honest its a decent dress but also came so creased. im like 65% happy with it. the quality is good but not 100%. think im just mainly gutted about the gems aswell :( they said its not been dispatched then i… Read Full Review

Diydress's Response to elzk's Review

Written on: 16/06/2013

Dear Customer,

Thanks for your shopping on our website and i am sorry about all this, could you please tell me your order number, we will check your order and will make sure what's wrong with your dress. We will try our best to help you.

Kind regards,
DIYdress

Reply to this comment
Report this review Read 1 Comment
★★★☆☆

“beware of hidden costs”

Written on: 22/05/2013

The dress arrived within the allotted time however the fact that I had to pay an extra £17.50 to the Currier really annoyed me. the fit would of been OK if my size eight daughter had had breast implants. Colour was as stated but the straps to hang the dress were not attached properly… Read Full Review

Report this review
★★★☆☆

“Might be worth the risk”

Written on: 14/05/2013 by Neosome (1 review written)

Ok, so yes, when I paid my money to DIYDresses.co.uk and I suddenly realised I was not dealing with a UK company I was very worried. And then I came on here and got even more concerned. I was looking for a flowergirl dress for a 7 year old girl, no extra tailoring and in a colour that was in the picture for the dress. I was contacted about how long it would take and how it would arrive. No one asked me to pretend how much it cost to reduce duty - which seems to have happened to others. I was… Read Full Review

Elisa_66's Response to Neosome's Review

Written on: 16/05/2013

YES,dont care about others'bad comment.I have received my dresses.this bridesmaid and wedding dresses are absolutely stunning and fits me perfectly! As my experience,i want to tell my story for everyone who want to order from diydress or who is worring about the delivery time and the quality of the dress,
I think,to anyone that wants reassurance from someone that was terrified to order from a website and was taking a risk, here it is. Please ignore the bad feedback you can read on Facebook,here,etc because this site, seamstresses and customer assistant team deserves a pat on the back and a medal for how happy they have made me and I'm sure once I've finished spreading the word the many other customers you will continue to have. Thank you DIYdress,before i placed an order,i have many questions like you,and contact the customer service department,and they answer me one by one very patiently,and after i ordered,they track my order for me always

Reply to this comment
Report this review Read 1 Comment
★★★☆☆

“please be what im expecting”

Written on: 07/05/2013 by gastan (1 review written)

I orderd my dress last week and am very ancious after seeing the reviews, the dress i picked is my dream dress and cant find one even similar, im praying and hoping iv made the right choice as it took me wks to decide to order on line, please,please diydress do a good job with my dress… Read Full Review

Stevieo75's Response to gastan's Review

Written on: 14/05/2013

Hi Gastan I was exactly like you, I purchased my wedding dress first and only after I read the reviews which were all bad. I wish I didn't because I lost sleep over it. When the dress arrived yesterday it was so beautiful i cannot describe. It's exactly like in the picture , it fits and I saved myself £1000 which I can spend on my honeymoon instead of on a dress which I will wear only once. Don't worry, either these people are expecting god knows or they have been very unlucky. My experience has been very positive and I would definitely use this site again. Let me know when your dress arrives! I am sure you will be as happy as I am! Em xx

Reply to this comment

Gastan's reply to Stevieo75's Comment

Written on: 14/05/2013

Thank you Em, you have put my mind at ease and like you i have had many sleepless nights.I will let you know what the dress is like when it comes back. Thanks again. x

Reply to this comment
Report this review Read 2 Comments
★★★☆☆

“Hmmmm”

Written on: 26/04/2013 by DoctorWho95 (1 review written)

Ordering from here was a little bit of a nightmare to be honest, it took a lot longer than stated on the website and the customer service was some of the worst I have ever experienced. They failed to provide an order number and failed to email me with a shipping number when it was shipped. The dress arrived unexpectedly. The dress itself is gorgeous and I love it but the service and process aroused suspicion. The product is good but I would suggest that if ordering from here definitely order… Read Full Review

Report this review
★★★☆☆

“WHAT HAVE I DONE??!!”

Written on: 05/04/2013

Last week I ordered a dress from diydress I was very pleased with my order as I had been looking for the perfect prom dress for awhile. When I found this site I was soo excited as the dresses were beautiful and the prices were cheap. I found the dress I wanted and ordered it, after ordering it I found this website and my heart dropped. The reviews about this site were terrible and I found out it wasn't a very trusted website. I immediately spoke to them and tried to cancel my order, however I… Read Full Review

Diydress's Comment

Written on: 05/04/2013

Dear Customer,thanks for your feedback here,and may i know your order number?i will check for you.thanks

Reply to this comment

Mollymolly's Comment

Written on: 06/04/2013

My order number is 1000067​61
my main concern is the qualtiy of the dress, the dress i orederd is white with gold embroidery, im scared it will be discoloured, stained or have beads missing.

Reply to this comment

Mollymolly's Comment

Written on: 07/04/2013

my order number is 1000067​61
my main concern is the quality of the dress. im scared that my dress may arrive with missing beads, stained, discoloured or a different dress to the one i saw and purchased.
thankyou though.

Reply to this comment
Report this review Read 3 Comments
overview