DIY Dress Reviews - www.diydress.co.uk

★★★☆☆
2.6 / 5
276
39.1% of users recommend this
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  • Value For Money

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Latest Reviews

★★★★★

“Love it! ”

Written on: 21/04/2015 by TashalovesColin (1 review written)

I was very worried on the days leading up to my dress being delivered after reading reviews. I was terrified I didn't even open the packaging I took it to my mums and got her to open it before I tried it on. Wow it's beautiful. I don't think the packaging was suitable I personally think it should have came in a suit bag to hang it up. But I'll need to go buy my own as it just came in a plastic bag. But was wrapped a good few times to protect it from shipping. I got the delivery that takes the… Read Full Review

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★★★★★

“So happy!”

Written on: 04/04/2015 by Lowe192 (1 review written)

I was so happy with the dress that I received. In fact I was pleasantly surprised! The customer care was outstanding too, from start to finish. They asked for my measurements and listened carefully to my concerns about the length of the dress. Also I didn't have much time but they gave me a date which we both agreed on and the dress came on the exact day it was expected. The dress was exactly as it appeared on the website. I was really impressed with the outcome, especially for the price I… Read Full Review

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★☆☆☆☆

“Terrible does not even describe”

Written on: 31/03/2015 by Kelly184 (1 review written)

My daughter is in tears. The dress is absolutely horrible. DO NOT BUY. Anyone who says that the website is okay is a member of the website for sure. I could make a better dress and I don't even know how to work a sowing machine. I wish there were no starts because 1 star is too high. The costumer service will skirt around any direct questions. AVOID AVOID AVOID… Read Full Review

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★★★★★

“very good service. perfect dress”

Written on: 26/03/2015 by Payne485 (1 review written)

I ordered a dress online before I read any reviews. After I read the reviews I was quite worried. But the staff were replying to all my emails and I felt reassured. I got the dress within the time estimated,the dress was beautiful the fit was perfect the material was lovely very good value for money. I would definitely buy again from diy.dress and have recommended to my friends and family… Read Full Review

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★☆☆☆☆

“AVOID AT ALL COSTS !”

Written on: 15/03/2015 by Annacatlouise (1 review written)

Don't ever even think about ordereing so much as a hair pin from this dredfull rip off company. My dress arrived measuring 4 inches too small across the bust ,I couldn't even zip it up,complaining and asking for my rightfull refund has been a complete nightmare from start to finish,I have had a series of rude insulting e-mails which seem to be the standard way they deal with their clients. They start by telling you there is nothing wrong with the dress as it's quality checked by at least 10… Read Full Review

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★☆☆☆☆

“Don't waste your money!”

Written on: 01/03/2015 by McGee194 (1 review written)

I cannot put into words how obscene this company is. I'm 16 years old and thought I had found my perfect dress, thinking this was a legitimate UK company that produced dresses of a reasonable price. Little did I know that their factory is based in Hong Kong. I ordered my dress at £120 from their website after being reassured by their live chat that it would be of high quality and made to fit my required measurements. The dress came quickly and I couldn't wait to try my "dream dress" on… Read Full Review

Kc67's Comment

Written on: 26/03/2015

I agree. I got my money back by going to my bank, who did a chargeback, so I got a full refund, much to their disgust!
I would NEVER use them again and would advise anyone who is thinking about trying them to avoid like the plague!

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Kc67's Comment

Written on: 26/03/2015

I agree. I got my money back by going to my bank, who did a chargeback, so I got a full refund, much to their disgust!
I would NEVER use them again and would advise anyone who is thinking about trying them to avoid like the plague!

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★★★★★

“Highly recommend DIY!”

Written on: 13/02/2015 by Anitafoley (1 review written)

Ordered 3 bridesmaids dresses made to measure and they are simply beautiful. Material is really good and the fit was perfect on each of the girls. You wouldn't find such unique and gorgeous dresses in any of the boutiques (which are a rip off in my opinion). The dresses I ordeted were exactly like the picture on the site. Very talented dress makers in DIY and highly recommend for any special occasion. Also, the staff are so kind and helpful and answered my every query before I ordered the… Read Full Review

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★★★★★

“Very pleased with my wedding dress and with the service”

Written on: 08/02/2015 by Austin72 (1 review written)

I would like to thank DIYdress team for the wonderful dress and for the high level of customer service provided to me! I received my dress 10 days earlier than expected and am very pleased with the quality of the fabric and with the professionalism of the staff. I read some negative online reviews after placing my order and was very worried from the date of ordering until the day I received the package. Once I opened the package, I was relieved: the dress was beautiful and the quality of the… Read Full Review

Jannyankiri's Comment

Written on: 31/03/2015

You obviously ordered from a different website to me.

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★★★★★

“really pleased with my wedding dress”

Written on: 04/02/2015

I am very surprised reading some of the poor reviews as my experience with this company has been really good. The dress was well made and came when it should. I had lots of lovely comments about it. I think it was good value for money considering the price was a fraction of what some bridal shops charge for similar dresses. I sent my measurements and paid for it to be custom made and it fitted perfectly and needed no alterations. In fact I only tried it on twice before wearing at the wedding… Read Full Review

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★★★★★

“100% recommend DIY Dress”

Written on: 19/01/2015 by linzcb (1 review written)

Hello team DIYdress I wanted to leave you some feedback about my recent order with you, which will hopefully assist other potential buyers. From start to finish the booking process was made so easy. Being able to filter the dress type/style on the website was really helpful, and having the option to chat to your online team helped me to choose the right dress. I opted to pay the additional small amount to have the dress made to measure. To be honest I was slightly nervous ordering a wedding… Read Full Review

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★★★★★

“gorgeous dress for my prom”

Written on: 10/01/2015 by Ree123 (1 review written)

I have received my dress today and I am over the moon with it. It's is gorgeous and perfectly made. Very good quality and the structure and boning has given me the perfect shape. I cannot wait to wear it to my Party.I look forward to future purchases from this seller, prices are amazing!!… Read Full Review

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★☆☆☆☆

“Do not buy any dress from diydressservice”

Written on: 01/01/2015 by Keller89 (1 review written)

Disgusted by the service from diydressservice. Ordered a dress and was specific on bust size and my dimensions being a standard size 6. Dress arrived so large I had tyo get straps fitted to hold it up, and had to remove have the design to fit, and it ended up renders b the dress useless and not useable. I let them know and all they said was send photos of measurements. I did this several times and sent images to show how the dress had to be remaid to fit, cutting away all the nice back detail… Read Full Review

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★★★★★

“thank you so much for my prom dress”

Written on: 22/12/2014 by claire886 (1 review written)

Hi DIYDRESS thank you so much for my prom dress I recieved it today absolutely gorgeous I love it perfect fit. i will be placing another order soon for my wedding and bridesmaids and mother of the bride outfit .And will recommand your site.I would be very grateful thank you again so much regards a very satisfied customer… Read Full Review

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★☆☆☆☆

“AVOID AT ALL COSTS!”

Written on: 28/11/2014

I ordered a made to measure dress from this company for my daughters 6th year dance at high school. The dress arrived in around 10 days and had a label attached to it with the correct measurements 34 28 34, however when my daughter tried it on, the dress was too small. I contacted DIY Dress and they asked me send photo's with measuring tape across the bust waist and hips to prove it was too small. I did this and it clearly shows that the dress size is 34 28 30 (i.e. too small on hips) they… Read Full Review

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★★★★★

“Beautiful evening dress”

Written on: 26/11/2014 by Joanne_1990 (1 review written)

I absolutely love my dress I was slightly worried after reading some negative reviews but my dress is perfect the details is fabulous the top is covered in beads and sequins and looks really beautiful. I had the size custom made and sent in my measurements and the fit is just lovely. The communication is really good and my dress arrived wiithin 4 days after despatch and I'm in Birmingham England so that was extremely quick! The only one thing slightly negative to say Is that the dress is… Read Full Review

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★★★★★

“Amazing dresses for my bridesmaids,many thanks”

Written on: 26/11/2014 by Emily586 (1 review written)

Dear DIY dress team, i wanted to say a huge thank you for the outstanding service you have provided to me in the search for my dress.I received the dresses and they are amazing. Sorry for the late review.I'm speechless.The bridesmaid dresses look alike and the color are the same, the flower girl dresses are amazing. Thanks very much!!! I will send you some photos of the dresses. Thanks a lot & keep it up… Read Full Review

Bobyn's Response to Emily586's Review

Written on: 05/04/2015

Have u pics of ur order?! I'm thinking about ordering but confused with the mixed reviews!

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★★★★★

“amazing diy dress company”

Written on: 29/10/2014 by copelj (1 review written)

I cannot rate this organisation highly enough for attention to detail, meeting my every additional request, going above and beyond for customer service, and a superb quality garment received within the timescale indicated. I will certainly use them again and will recomend to friends. I even received an extra piece of material to make myself a matching stole with!!!… Read Full Review

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★★★★★

“Fantastic Service, Great Quality and Fast”

Written on: 29/10/2014 by rachelm1984 (1 review written)

I firstly contacted DIY Dress due to being let down by a differrent supplier, I was very apprehensive about ordering, but the team put my mind at rest. They assured me that they could meet my expectations of a custom made wedding dress and that all the detail could be done. I placed my order, along with a bridesmaid dress, three flowergirl dresses and a couple pairs of shoes. They contacted me several times to double check the measurements I had provided and confirm colours. They really settled… Read Full Review

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★★★★★

“WHAT A FANTASTIC DRESS I'M SO THRILLED”

Written on: 28/10/2014 by JacJac13 (1 review written)

I was looking for a particular style and found the live chat facility very helpful. My friend measured me following the on-line instructions which were very clear. I was apprehensive as although the cost was cheaper than ready made dresses it was still quite costly. The dress arrived much quicker than I expected, I paid extra for a express delivery, it fitted like a glove. I feel a million dollars in it and can't wait for the big occasion it was ordered for. I will post a picture after our… Read Full Review

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★★★★★

“very happy about the wedding dress”

Written on: 07/10/2014 by Minal666 (1 review written)

Dear diydress Thank you for the quick respond ,I recently had a lovely wedding dress made by the lovely ladies t DIY dress, a very big thank for you & your team , my sister was very happy about the dress, everything perfect .The service was massively fast and the ladies were really helpful answering all my questions! hope she will be a pretty bride with your wedding dress .we are looking forward to do more shopping with your great team , thank you very much again… Read Full Review

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