Terrible Terrible Terrible

★★☆☆☆
2.5 / 5
37% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Gunnbi26's review of DIY Dress www.diydress.co.uk

★☆☆☆☆

“Terrible Terrible Terrible ”

Written on: 23/06/2014 by Gunnbi26 (1 review written)

I was very impressed with the choices offered on the website. I finally found the dresses, rather expensive but worth it. I provided my measurements as asked for, the measurements were done by a professional. The dresses turned up as long as the height head to toe, a huge mistake for people who perceive them selves as professionals. Furthermore, the dresses were nothing like in the pictures. I have contacted the company to try and resolve this but to no avail, they keep making silly excuses. I attach their excuse of a solution.


​​​Dear Victoria,
So sorry for any inconvenience.​Please accept our sincerest apologies as we let you down.After consulting with our manager,we will refund you 15 pounds as compensation.We hardly earn a little from it and we spent much time and energy to make your dress.
Thank you so much for your understanding.
Sincerely,
Coco​

  • Dresses £200

    Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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