Discusting service

★★★☆☆
2.5 / 5
38% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of DIY Dress www.diydress.co.uk

★☆☆☆☆

“Discusting service ”

Written on: 11/11/2013

I ordered a dress from them it arrived the wrong colour and 2sizes to big, they told me it what I asked for and will not refund... Do not use this service!!

  • Dress

    Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

Diydress's Comment

Written on: 14/11/2013

Dear Customer,
Hi,

I am so sorry about all this, could you please tell me your order number, we will check your order and make sure all about this. And will give you a reply. Have a nice day!

Kind regards,
DIYdress Team

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Eleanorclarke's Comment

Written on: 14/11/2013

We have had many conversations regarding my order and you have refused to change anything. Please do not make it look like you would change your tune on here, people that have dealt with you know what you are like.

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Diydress's Comment

Written on: 18/11/2013

I am very sorry about all the inconvenience for you,but if we don't have your order number ,we can not find your order,and how can i do to solve the problem and satisfied you?so please give us your order number,and we will check your order and give you a reply soon,thanks a lot ,have a nice day!


Kind regards,
DIYdress Team

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Jas101's Comment

Written on: 30/01/2014

hahahahhahaah your laughable you truly love your order numbers you will still say its not your fault

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Jas101's Comment

Written on: 30/01/2014

here here i agree with this made a laughing stock by diy dresses

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Jas101's Comment

Written on: 30/01/2014

sure you will you twist ever word possible

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Jas101's Comment

Written on: 30/01/2014

completely agree with this terrible shouldn't be on the internet

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