Written on: 13/07/2013 by Smartalex (1 review written)
A-line Strapless Empire Beaded Bodice Floor-length Chiffon Party Dresses
I was very apprehensive when I learned that the dress was coming from China. I was also not aware of 10% the import duty I had to pay to DHL for importing the dress. However, the dress arrived promptly, it is a perfect fit and it is very well made. It is quite heavy as it has a built in full length petty coat. They must be manning their customer service desk 24/7 as I received a prompt reply to all my queries. I am also impressed that after I placed the order I received an email enquiring whether I would like another 5cm added for high heels.
Immediately after I placed the order I tried to cancel it as I did not want to get goods from China. My credit card company informed me that I cannot withdraw a payment made, but should the goods be of inferior quality or not as described, or not delivered in time I could appeal for a refund.
So after a few anxious weeks I got a dress at about a third of the price I would have paid in the UK.
As rated by our community of reviewers
" Good product and fast shipping! Thanks! " Read More
" Appalling quality and dreadful customer service " Read More
" The worst company ever! " Read More
Written by Bigboss73
" Poor Customer Service, missing deliveries, out of stock issu " Read More
" Do not buy from this company! " Read More