Awful dresses, even worse customer service. DO NOT BUY !

★★☆☆☆
2.5 / 5
36.2% of users recommend this
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Guest's review of DIY Dress www.diydress.co.uk

★☆☆☆☆

“Awful dresses, even worse customer service. DO NOT BUY !”

Written on: 07/07/2013

Two brides maid dresses ordered one size 10 the other ...so called made to measure !! Both dresses are the same size and length,!,!!!!!!! DISGRACEFUL !, this is a company that trade as a .co.uk website but are in hong kong they have a uk phone number, which goes straight through to hong kong !!!!and really don't give a dam!! They promise on their web site a refund or replacement dress.... However this is not the case.. They are not interested and don't care !! And will actually do neither . We have sent them both photo and video evidence off the sizing, but they refuse to accept it.. And that they will not refund or replace, which is also against their own on line policies...!!!!!!!! Dresses are very poor quality, And not as pictured in their web sit adds!! Do not order from this site..

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