Don't bother!!!!!

★★☆☆☆
2.5 / 5
37% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Lynette77's review of DIY Dress www.diydress.co.uk

★☆☆☆☆

“Don't bother!!!!! ”

Written on: 20/06/2013 by Lynette77 (1 review written)

This company's customer service is disgraceful & the dress is not fit for purpose!!!
If you want emails that swear at you then these are for you. I certainly won't be bothering with them again!!!
Do not recommend them at all!!!! They have 1 star for delivering a dress I can't wear.

  • Dress p&p £90

    Goods purchased & cost

  • On time

    Delivery

  • Value For Money

Diydress's Response to Lynette77's Review

Written on: 21/06/2013

Dear Lynette,

Sorry about all inconvenience, could you please tell me your order number. We will try to make sure what's wrong with your dress. If you have any more questions, you can direct contact our customer service online with Live Chat or just email us. Many thanks.

Kind regards,
DIYdress

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Lynette77's reply to Diydress's Comment

Written on: 21/06/2013

The dress is too big on top & not as seen in the picture.
I do not want to deal with your customer services again thank you.

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Michelle2537's Response to Lynette77's Review

Written on: 21/06/2013

I totally agree with you my daughters dress is too small, colour incorrect + material not as described ! They have fobbed us off for 3 weeks + still wont accept the dress is wrong she has lost out on £100 why shud hardworking uk citizens lose their money to this rip off company !

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