Absolutely disgusted!

DIY Dress www.diydress.co.uk
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samdee88's review of DIY Dress www.diydress.co.uk

“Absolutely disgusted! ”

★☆☆☆☆

written by samdee88 on 28/05/2013

Ordered three bridesmaid dresses from here one of them was custom made as I have a tall bridesmaid that is different sizes all over. Received the dresses after nearly 5 weeks! The custom made one was 6 inches too big on the waist, 8 inches too big on the hips and 4 inches too long! The cost of having it altered will be more than I paid for the dress that's if it can be altered at all! Which now makes the other 2 dresses useless! I have asked to send all dresses back but all they can offer me is £15 to have it altered what a joke!! I would never recommend this site to anyone. It is also a uk website that is not clear that they are actually in china! If I had known this before I had ordered I wouldn't have done! Now I've lost money as if weddings aren't stressful enough without this!! I'm absolutely disgusted.

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Diydress's Response to samdee88's Review

Written on: 16/06/2013

Dear Customer,

Thanks for shopping on our site and share your own experience here. Could you please tell me your order number, in order to our customer service can check your order and help you. If we make a wrong size, please send some clearly pictures to us, we will check it for you and will make sure it. Many thanks.

Kind regards,
DIYdress

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