Great customer service

DIY Dress www.diydress.co.uk
★★★☆☆
2.6
38.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Stevieo75's review of DIY Dress www.diydress.co.uk

“Great customer service ”

★★★★★

written by Stevieo75 on 26/04/2013

I have ordered my dress 10 days ago and wanted to keep track of the process. Got in touch just now with the customer support and spoke to someone called Queenie. I must say that they have a fantastic customer service, their answers to my questions were prompt and satisfactory. Very professional way to handle customers and yet personal and warm.
I am very surprised to see so many bad reviews, maybe it's because people tend to leave reviews only when they are not happy. I will keep you informed about my experience once I get a dress. I am sure it'll be lovely!

  • £200.00

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

Stevieo75's Response to Stevieo75's Review

Written on: 26/04/2013

Sorry I meant to say " once I get the dress" as I already purchased my wedding dress and looking forward to receiving it :)

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