Written on: 06/02/2014
I placed an order yesterday forgetting to change delivery address as I'm currently living away from home caring for a sick relative. I emailed Customer Services within 5 minutes of placing the order to kindly ask if they would alter the delivery address. After 2 or 3 limp replies stating that they perhaps could / could not alter the address I finally get a firm reply this morning stating that no they can't. Well, there's nobody at the card registered address so they'll have to return it to Curvissa - total waste of time. I'm certainly not bothered what they do with the item. Just a lost sale and future customer. So much for the website advising "contact our friendly and helpful Customer Service team". Pants!
As rated by our community of reviewers
" Shocking Service!!! Incompetent and don't answer queries!!! " Read More
" Très professionnel. " Read More
" Awful customer service don't give refunds!avoid! " Read More
" Horrible Experience " Read More
" Brilliant " Read More