On line ordering useless

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  • Customer Service

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PerlaHowell1953's review of Cotton Traders www.cottontraders.co.uk

“On line ordering useless”

Written on: 24/07/2014 by PerlaHowell1953 (1 review written)

I placed an order with this company. expecti;ng the order to be confirmed and a delivery date to be quotes or at the very least estimated. None of these actually get shown on order. It also did not state that they were moving their warehouse, which when you only find out after you have placed the order and then look at delivery information under the help section.

When you phone their helpdesk they are as useful as a hole in the head. No proper contact e-mails available either.

Would suggest that people place orders with rival companies and dislike them on facebook.

  • Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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