Written on: 12/02/2014
Buy from anywhere else! Bought a dress for my mum, £5.50 delivery but it didn't fit. Collectif expect you to pay for recorded return but would cost me nearly £10 in total just for postage! Got proof of postage from Royal Mail but 4 weeks and Collectif STILL don't know where my parcel is as they have moved warehouses and everything is messed up. Customer services no help whatsoever. I would recommend shopping at Lindybop. Less than £3 for postage, all dresses £23 and when one didn't fit, I sent it back (same method as Collectif) and they swapped with FREE postage and I had my replacement within a week. My family all used to buy from Collectif but after many bad experiences and ridiculous postage costs, have started buying from eBay and other stores instead.
As rated by our community of reviewers
" Great Product & Service " Read More
" Do not order with this company! " Read More
" Terrible Customer service and return policy " Read More
" Great Price " Read More
" Quality of Clothes Horrible - Refunds Are Nonexistent " Read More