I will NEVER buy from Collectif again!!

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  • Customer Service

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Guest's review of Collectif Clothing www.collectif.co.uk

★☆☆☆☆

“I will NEVER buy from Collectif again!!”

Written on: 12/02/2014

Buy from anywhere else! Bought a dress for my mum, £5.50 delivery but it didn't fit. Collectif expect you to pay for recorded return but would cost me nearly £10 in total just for postage! Got proof of postage from Royal Mail but 4 weeks and Collectif STILL don't know where my parcel is as they have moved warehouses and everything is messed up. Customer services no help whatsoever. I would recommend shopping at Lindybop. Less than £3 for postage, all dresses £23 and when one didn't fit, I sent it back (same method as Collectif) and they swapped with FREE postage and I had my replacement within a week. My family all used to buy from Collectif but after many bad experiences and ridiculous postage costs, have started buying from eBay and other stores instead.

  • Teadress - £24

    Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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