appalling customer service

★★★☆☆
2.5 / 5
38% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Astills12's review of Cocosa - www.cocosa.com

★☆☆☆☆

“appalling customer service”

Written on: 09/01/2014 by Astills12 (1 review written)

Can pick up some bargains but look around first as you will find them just as cheap if not cheaper elsewhere but the customer service is absolutely terrible! I have lost count of the amount of times an incorrect or faulty item has been sent out to me. Last straw was when I had purchased an item that turned out to be faulty after its first use, I rang to complain and return and was told nothing could be done! Worst customer service I have ever experienced! Really not worth the hassle and aggravation purchasing from this site!

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